Patient Care Coordinator: Growth, Scheduling & Front Desk

Upstream Rehabilitation Inc.; Locust Grove (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, dental, vision, life, short/‑

3 weeks PTO + holidays

401K + company match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Locust Grove, GA to support clinic operations and enhance patient experiences.

The PCC-I will greet patients, schedule referrals and visits, verify insurance, collect payments, and maintain an inviting front desk while supporting the clinic's growth and patient satisfaction goals.

Qualifications

• Excellent customer service skills.
• Ability to multitask across multiple computer programs.
• Strong communication and organizational abilities.
• Ability to manage time effectively and meet deadlines.
• Good presentation skills and a collaborative mindset.

Responsibilities

• Greet patients in a friendly manner and maintain a welcoming front desk.
• Schedule new referrals and patient visits from various channels.
• Verify insurance coverage and collect payments.
• Create an inviting clinic atmosphere and handle non-clinical tasks.
• Support clinic operations and ensure smooth day-to-day workflow.

Skills

Customer service

Multitasking

Communication

Time management

Presentation skills

Organizational skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Locust Grove, GA to support clinic operations and enhance patient experiences.

The PCC-I will greet patients, schedule referrals and visits, verify insurance, collect payments, and maintain an inviting front desk while supporting the clinic's growth and patient satisfaction goals.