Clinic Patient Care & Front Desk Specialist

The Little Clinic; Oak Ridge (TN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

Growth opportunities

Employee discounts

Job summary

The Little Clinic is seeking a Patient Care Technician to support daily clinic operations. You will assist with patient flow, front-desk tasks, EHR documentation, and basic payment processing. You will ensure a clean, compliant, and welcoming environment under supervision.

Ideal candidates have a high school diploma or GED, strong communication skills, and a customer-service mindset. Join a team focused on quality care in a retail healthcare setting.

Qualifications

• Excellent administrative, communication, and organizational skill with high attention to detail.
• Basic computer skills needed for EHR/documentation and front-desk tasks.
• Basic math skills for payments and basic calculations.
• Ability to work cooperatively in a fast-paced, team-based environment.
• Excellent customer service, organizational, and task-management skills.

Responsibilities

• Assist in maintaining a safe, quality-based, survey-ready healthcare environment.
• Greet customers or potential patients at front area.
• Maintain clinic space and disinfection per policy.
• Handle patient registration and eligibility verification.
• Manage patient flow using queues and scheduling tools.
• Enter patient data into EHR and collect payments.
• Provide waiting room guidance on registration and services.
• Answer phones and respond to inquiries; perform daily callbacks.

Skills

Administrative skills

Basic computer skills

Basic math skills

Team-based collaboration

Customer service

Education

High School Diploma or GED

Job description

The Little Clinic is seeking a Patient Care Technician to support daily clinic operations. You will assist with patient flow, front-desk tasks, EHR documentation, and basic payment processing. You will ensure a clean, compliant, and welcoming environment under supervision.

Ideal candidates have a high school diploma or GED, strong communication skills, and a customer-service mindset. Join a team focused on quality care in a retail healthcare setting.