Clinic Patient Care Concierge

Jobtome; Beeville (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental & Vision

401(k)

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to support clinic operations at WellMed Beeville, TX. Responsibilities include patient registration, insurance verification, collecting co-pays, and scheduling diagnostics and follow-ups.

You will handle check-in/out, manage medical records, and assist with phone inquiries. The role requires strong customer service through in-person and phone interactions, basic MS Office skills, and familiarity with EMR systems.

Qualifications

• High School Diploma or GED is required.
• 1+ years of customer service experience with strong communication skills both in person and via phone.
• Intermediate level of proficiency with Microsoft applications (Office).
• Experience with EMR systems and medical terminology is a plus.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification and pre-authorizations.
• Collects co-payments and co-insurance and issues receipts.
• Manages cashier box and daily deposits.
• Processes walk-in patients and answers phones.
• Schedules appointments and answers questions as needed.
• Manages medical records and logs release requests.
• Establishes positive relationships with patients and staff.

Skills

Customer service

Microsoft Office

Phone etiquette

Education

High School Diploma/GED

Tools

EMR software

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to support clinic operations at WellMed Beeville, TX. Responsibilities include patient registration, insurance verification, collecting co-pays, and scheduling diagnostics and follow-ups.

You will handle check-in/out, manage medical records, and assist with phone inquiries. The role requires strong customer service through in-person and phone interactions, basic MS Office skills, and familiarity with EMR systems.