Clinic Patient Access Leader — Operations & Growth

Good Samaritan Society; Bemidji (MN); On-site; USD 33,062 - 46,838; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Bemidji, MN is seeking a Clinic Supervisor to lead high-performing teams and drive operational excellence in clinic operations. The role oversees Patient Access functions including admissions, registrations, scheduling, and ADT, while improving workflows and financial processes to support underinsured and insured patients.

Responsibilities include data collection and reporting, staff training, change management, and ensuring timely execution within budget.

Qualifications

• Associate's degree in a healthcare or business-related field is required, or 4 years of related experience.

Responsibilities

• Lead high-performing teams and drive operational excellence in clinic operations as a Clinic Supervisor.
• Assist in implementing changes and processes to facilitate efficient, quality Patient Access services and meet department goals.
• Oversee day-to-day Patient Access operations which may include admissions, discharges, transfers (ADT), registration, scheduling, department appointments reporting, and EMR issues.
• Develop workflows for accurate patient data and support financial processes to improve patient satisfaction.
• Collaborate with department management on procedural changes related to workflows, ADT modules, and reimbursements for private, state, and federal payers to ensure financial return.
• Collect, compile, and validate data; interpret data and create timely reports to aid departmental training.
• Distribute work to achieve goals, maintain accuracy and productivity, and meet deadlines within budget and timelines.
• Lead change management and communicate effectively to achieve organizational and departmental goals.
• Orient, train, schedule, evaluate, and provide ongoing continuing education; maintain staffing levels; mentor and empower staff; foster professional growth.
• Model professional leadership; demonstrate problem solving, decision making, and high-quality execution in complex situations.

Education

Associate's degree in a healthcare or business-related field

Job description

Sanford Health in Bemidji, MN is seeking a Clinic Supervisor to lead high-performing teams and drive operational excellence in clinic operations. The role oversees Patient Access functions including admissions, registrations, scheduling, and ADT, while improving workflows and financial processes to support underinsured and insured patients.

Responsibilities include data collection and reporting, staff training, change management, and ensuring timely execution within budget.