Clinic Operations Supervisor — Health Center Lead

United Health Centers; Fresno (CA); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k plan with matching

Paid time off

Educational Assistance

Job summary

United Health Centers is seeking a Health Center Supervisor to direct, supervise, and coordinate staff and daily operations under the Health Center Manager. You will oversee both Front Office and Back Office to ensure high-quality customer service, efficient patient flow, and adherence to policy.

Responsibilities include staff performance feedback, coaching, and participating in hiring processes for front and back office roles, while ensuring accurate cash handling and payment entry.

Qualifications

• High School diploma or equivalent is required; associates degree preferred.
• Experience in lieu of degree may be applied for this position.

Responsibilities

• Direct, supervise and coordinate staff and day-to-day operations for the health center.
• Manage Front Office and Back Office operations and patient flow.
• Respond to scheduling, patient flow, and employee relations issues for formal follow-up by supervisor.
• Provide coaching, training, and staff development under Health Center Manager guidance.
• Participate in interview and hiring processes for Front/Back Office positions.
• Monitor cash/copay collections and daily deposits.

Skills

Leadership / supervisory

Customer-service oriented

Strong computer skills

Bilingual (English/Spanish)

Attention to detail

Problem-solving

Multi-tasking

Rapport with patients/providers

Education

High School diploma or equivalent

Associates Degree in Business/Health Care Administration

Job description

United Health Centers is seeking a Health Center Supervisor to direct, supervise, and coordinate staff and daily operations under the Health Center Manager. You will oversee both Front Office and Back Office to ensure high-quality customer service, efficient patient flow, and adherence to policy.

Responsibilities include staff performance feedback, coaching, and participating in hiring processes for front and back office roles, while ensuring accurate cash handling and payment entry.