Clinic Operations Supervisor: Front Desk & Admin

CentroMed; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

CentroMed in San Antonio, Texas seeks a Clinic Supervisor to oversee non-clinical staff at assigned clinic sites. You will manage daily operations, staff scheduling, patient registration, and compliance with managed care.

Reporting to the Practice Administrator, you will coordinate referrals, supervise front desk and clerical training, and handle insurance communications. Bilingual English/Spanish preferred; strong clerical skills and healthcare terminology knowledge are valued.

Qualifications

• Minimum of one year experience working with patient information and admissions including scheduling.
• Some computer knowledge and use of calculator.
• Good clerical skills including typing 30 wpm and basic math.
• Bilingual/bicultural in English/Spanish preferred.
• Ability to communicate effectively verbally and in writing with minimal supervision.
• Understanding of medical technology and terminology.

Responsibilities

• Coordinate referrals and maintain referral tracking system.
• Supervise front desk operations and train clerical staff.
• Perform general administrative tasks including correspondence with insurers, physicians, and patients.
• Assist patients and families with understanding insurance benefits.
• Collect and organize program statistics and submit reports.
• Support management with customer service training and process improvements.
• Assist with on-site chart audits for managed care plans.

Skills

Customer service

Front desk supervision

Clerical skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Calculator

Job description

CentroMed in San Antonio, Texas seeks a Clinic Supervisor to oversee non-clinical staff at assigned clinic sites. You will manage daily operations, staff scheduling, patient registration, and compliance with managed care.

Reporting to the Practice Administrator, you will coordinate referrals, supervise front desk and clerical training, and handle insurance communications. Bilingual English/Spanish preferred; strong clerical skills and healthcare terminology knowledge are valued.