Clinic Operations Supervisor - Lead, Scheduling & Care

UCLA Health; Los Angeles (CA); On-site; USD 45,000 - 89,000; Full time

Job summary

UCLA Health in Los Angeles seeks a Team Leader to manage clinic operations, coordinate staff, and optimize patient flow from registration to discharge. You will interact with faculty and residents to maximize patient care and education while maintaining high satisfaction in a fast-paced outpatient setting.

The role requires supervisory experience, strong communication, and familiarity with Epic CareConnect and scheduling processes.

Qualifications

• Ability to work effectively with patients, physicians and staff with diplomacy.
• Prioritizing assignments and managing multiple tasks.
• Experience supervising staff and coordinating clinic operations.
• Working knowledge of Epic CareConnect and online scheduling and registrations.
• Strong communication with diverse backgrounds and patient-centered care.
• Ability to triage patient issues and maintain documentation accuracy.

Responsibilities

• Act as the Team Leader for assigned area.
• Coordinate the activities of all staff supporting the area.
• Interact with faculty and residents to maximize patient care, resident education and patient satisfaction.
• Coordinate patient flow through the clinic from registration to discharge.
• Work as part of the clinic team to ensure smooth outpatient operation and high satisfaction.

Skills

Team leadership

Staff coordination

Patient care

Communication

Prioritization

Multitasking

Typing

Computer literacy

Medical terminology

Tools

Epic CareConnect

Job description

UCLA Health in Los Angeles seeks a Team Leader to manage clinic operations, coordinate staff, and optimize patient flow from registration to discharge. You will interact with faculty and residents to maximize patient care and education while maintaining high satisfaction in a fast-paced outpatient setting.

The role requires supervisory experience, strong communication, and familiarity with Epic CareConnect and scheduling processes.