Clinic Operations Supervisor

AdventHealth; Orlando (FL); On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

Day One Benefits

PTO from Day One

403-B Retirement

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Orlando, FL is seeking a dedicated Healthcare Access Specialist to lead front-line operations in patient access, scheduling, and billing coordination across practice sites. You will serve as a liaison with patients, government agencies, and third-party payers while ensuring accurate charges and timely collections.

Ideal candidates have 2+ years of related experience, strong communication, HIPAA knowledge, and a customer-service mindset.

Qualifications

• 2+ years of related work experience in healthcare or patient access.
• Knowledge of Medicare/Medicaid and third-party payors preferred.
• Basic medical terminology knowledge required.

Responsibilities

• Lead front-office operations and patient access processes.
• Coordinate daily scheduling, billing, and payer communications.
• Ensure HIPAA compliance and accurate charge capture.

Skills

English communication

Professional communication

HIPAA knowledge

Medical terminology

Customer service

Attention to detail

Multitasking

Adaptability

Team collaboration

Leadership potential

Education

High School Diploma or GED

Associate degree preferred

Job description

AdventHealth in Orlando, FL is seeking a dedicated Healthcare Access Specialist to lead front-line operations in patient access, scheduling, and billing coordination across practice sites. You will serve as a liaison with patients, government agencies, and third-party payers while ensuring accurate charges and timely collections.

Ideal candidates have 2+ years of related experience, strong communication, HIPAA knowledge, and a customer-service mindset.