Clinic Operations Supervisor

Indiana University Health; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Indiana University Health is seeking a Supervisor – Clinic to assist the Manager and Director in planning, directing, and improving operations across our patient services areas. You will supervise day-to-day activities, coordinate with staff, physicians and administration, and strive to deliver service excellence.

The role emphasizes leadership, staff development, compliance, financial stewardship, and continuous improvement as we work to meet patient needs and uphold IU Health values of

Qualifications

• 3–5 years of relevant experience.
• Ability to plan and manage resources.
• Ability to facilitate and lead work groups.
• Ability to interpret and apply organization policies.
• Effective written and verbal communication.
• Promotes teamwork and builds relationships.
• Work independently, take initiative and meet objectives.
• Strong interpersonal, problem solving and analytical skills.
• Prepares reports and proposals.
• Maintains mandatory in-services.
• Consistently meets Service Excellence Standards.
• Maintains compliance with policies and Code of Conduct.
• Reports compliance problems appropriately.
• Knowledge in business applications.

Responsibilities

• Supervise staff and ensure service excellence across clinics.
• Manage staffing and align with budgetary objectives.
• Monitor compliance with quality, regulatory standards and HIPAA.
• Coordinate with providers, administration and external partners.
• Drive continuous improvement and operational readiness.
• Oversee day-to-day patient service activities and service delivery.

Skills

Resource planning

Team leadership

Communication

Policy interpretation

Problem solving

Interpersonal skills

Independent initiative

Reporting

HIPAA awareness

Education

High School Diploma

Associate's Degree in Healthcare Administration

Tools

Microsoft Office

Job description

Indiana University Health is seeking a Supervisor – Clinic to assist the Manager and Director in planning, directing, and improving operations across our patient services areas. You will supervise day-to-day activities, coordinate with staff, physicians and administration, and strive to deliver service excellence.

The role emphasizes leadership, staff development, compliance, financial stewardship, and continuous improvement as we work to meet patient needs and uphold IU Health values of