Medical Support & Scheduling Assistant

U.S. Department of Defense; Fort Bragg (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Defense at Womack Army Medical Center in Fort Bragg, NC seeks a Medical Support Assistant (Office Automation) to support clinic operations and patient management. The role focuses on scheduling, front-desk duties, and accurate patient data entry within electronic health records.

The position requires a suitability/background investigation, mandatory immunizations, and shift work including evenings, weekends, or holidays to sustain mission-critical healthcare services.

Qualifications

• Backround checks required.
• Interaction with children under 18 on a recurring basis.
• Immunization including Hepatitis B required for direct patient contact.
• Seasonal influenza vaccination required unless exempted.
• Tuberculosis testing required.

Responsibilities

• Schedule, coordinate, and maintain patient appointments within a healthcare setting.
• Receive patients and visitors and provide administrative assistance regarding clinic services, procedures, and appointments.
• Enter, retrieve, update, and verify patient information using electronic health records and other automated healthcare systems.
• Maintain patient medical records and ensure required documentation and forms are accurate and complete.
• Receive and route telephone calls, secure messages, patient inquiries, and information requiring attention by healthcare staff.
• Coordinate patient appointments, referrals, and other administrative requirements with healthcare providers and specialty clinics.
• Perform administrative and clerical support associated with patient in-processing, care, and out-processing.

Skills

Scheduling

Patient intake

EHR data entry

Administrative support

Communication

Job description

U.S. Department of Defense at Womack Army Medical Center in Fort Bragg, NC seeks a Medical Support Assistant (Office Automation) to support clinic operations and patient management. The role focuses on scheduling, front-desk duties, and accurate patient data entry within electronic health records.

The position requires a suitability/background investigation, mandatory immunizations, and shift work including evenings, weekends, or holidays to sustain mission-critical healthcare services.