Clinic Operations & Scheduling Supervisor

U.S. Department of Veterans Affairs; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Supervisory Medical Administration Specialist in the Health Administration Service.

The role focuses on efficient clinic operations, staff leadership, policy development, and continuous process improvement to enhance patient access and scheduling across primary care, specialty, and mental health services. The successful candidate will supervise multiple levels of staff, coordinate staffing and training, and drive operational initiatives.

Qualifications

• Time-In-Grade requirements apply to federal employees. An SF-50 document showing time-in-grade eligibility must be submitted.
• One year of specialized experience equivalent to GS-07, including staff leadership, scheduling, and process improvement.
• Education can substitute for experience; Masters or higher, or 2 years of graduate study, may qualify.

Responsibilities

• Supervise one GS-9 supervisor and oversee three GS-8 supervisors; plan training and monitor workflow to meet performance standards.
• Manage clinic coverage, overtime budget, and staff schedules; review staff assignments.
• Interview, hire, assess competency, and evaluate staff performance; handle leave, timecards, and reports.
• Assist with Clinic Access data retrieval and scheduling across multiple clinical areas; support intake and new initiatives.

Job description

U.S. Department of Veterans Affairs is seeking a Supervisory Medical Administration Specialist in the Health Administration Service.

The role focuses on efficient clinic operations, staff leadership, policy development, and continuous process improvement to enhance patient access and scheduling across primary care, specialty, and mental health services. The successful candidate will supervise multiple levels of staff, coordinate staffing and training, and drive operational initiatives.