Clinic Operations & Scheduling Coordinator

Children's Hospital Colorado; Aurora (CO); Hybrid; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid time off

403b employer match

Annual bonus program

Job summary

Children's Colorado in Aurora is seeking an Administrative Service Coordinator to provide high-level administrative and customer service support to patients, families, staff, and providers. The role operates in a hybrid setup with standard business hours (Mon-Fri, 8:30 a.m.–5:00 p.m.).

The ideal candidate will have at least two years of administrative or customer service experience, a high school diploma or equivalent, and may substitute with an associate or bachelor's degree.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of administrative and/or customer service experience.
• A relevant Associate's or Bachelor's degree may substitute for required experience.
• Epic experience preferred.

Responsibilities

• Manage complex calendars for multiple professionals and provide operational support.
• Schedule meetings, interviews, travel for providers.
• Prepare presentations, take notes, and draft correspondence.
• Schedule patient appointments and surgeries as needed.
• Provide high-level customer service to patients, families, and staff.
• Support office management: filing, calls, supplies.
• Handle inbound/outbound calls to schedule or route appointments.
• Perform reception duties using phone, mail, email, and copier systems.
• Enter data and track activities while following infection control policies.
• Stay up-to-date with department policies and procedures.

Skills

Calendar management

Customer service

Reception duties

Data entry

PowerPoint

Education

High school diploma or equivalent

Associate's or Bachelor's degree substitution

Tools

Epic

Scheduling systems

Job description

Children's Colorado in Aurora is seeking an Administrative Service Coordinator to provide high-level administrative and customer service support to patients, families, staff, and providers. The role operates in a hybrid setup with standard business hours (Mon-Fri, 8:30 a.m.–5:00 p.m.).

The ideal candidate will have at least two years of administrative or customer service experience, a high school diploma or equivalent, and may substitute with an associate or bachelor's degree.