Clinic Operations & Sales Assistant Manager

Massage Envy; Olathe (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

Massage Envy in the United States is seeking a proactive Assistant Manager to support clinic operations. You will deliver outstanding customer service, handle front-desk tasks, assist in retail sales, and help manage inventory and staff to sustain high service standards.

The role emphasizes strong communication, organizational skills, and the ability to train and supervise team members in a fast-paced spa environment.

Qualifications

• Proven ability to provide excellent customer service
• Experience handling phones, emails and paperwork
• Familiar with retail sales processes and merchandising

Responsibilities

• Provide excellent customer service and assist customers with inquiries
• Perform clerical duties: answer calls, respond to emails, manage paperwork
• Assist in managing retail sales and merchandising
• Operate POS system and process transactions accurately
• Ensure accurate pricing and product presentation
• Assist in inventory management and stock checks
• Support clinic manager in daily operations and decision-making
• Train and supervise staff to maintain high-quality service
• Handle customer complaints professionally and resolve issues

Skills

Customer service

Administrative tasks

Retail sales

Communication

Organizational skills

Multitasking

Interpersonal skills

Problem solving

Job description

Massage Envy in the United States is seeking a proactive Assistant Manager to support clinic operations. You will deliver outstanding customer service, handle front-desk tasks, assist in retail sales, and help manage inventory and staff to sustain high service standards.

The role emphasizes strong communication, organizational skills, and the ability to train and supervise team members in a fast-paced spa environment.