Clinic Operations & Patient Experience Leader

Freeman Health System; Springdale (AR); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Wellness program

Paid time off (PTO)

Sick pay

Learning Center

Job summary

Freeman Health System in Springdale, AR is seeking an Office Coordinator to deliver a positive patient experience by ensuring clear communication and efficient clerical operations in the assigned area. This role supports scheduling, billing, and staff coordination in a hospital environment.

You will schedule clinics, manage staffing, handle charges and denials, train staff, monitor supplies, and support patient accounts, with opportunities for growth in a supportive team environment.

Qualifications

• 1-2 years of customer service experience preferred.
• Experience in a physician's office or hospital department is preferred.

Responsibilities

• Coordinate and manage clinic scheduling and staffing.
• Ensure office and hospital charges and denials are processed daily.
• Train, coach and develop staff.
• Monitor ordering, usage and inventory of supplies and resources.
• Perform other duties as assigned.

Skills

Customer service experience

Management experience

Job description

Freeman Health System in Springdale, AR is seeking an Office Coordinator to deliver a positive patient experience by ensuring clear communication and efficient clerical operations in the assigned area. This role supports scheduling, billing, and staff coordination in a hospital environment.

You will schedule clinics, manage staffing, handle charges and denials, train staff, monitor supplies, and support patient accounts, with opportunities for growth in a supportive team environment.