Clinic Operations & Medical Support Specialist

US-Department-of-Veterans-Affair; Murfreesboro (TN); On-site; USD 40,000 - 54,000; Full time

Job summary

US Department of Veterans Affairs is seeking a GS-6 Advanced Medical Support Assistant assigned to Ward Administration and the Business Office. The role acts as a liaison between nursing staff, social workers, clinics, labs, OR, physicians, and internal/external customers, performing a broad range of administrative tasks.

Applicants must provide detailed work history with job titles, duties, dates, and hours per week.

Qualifications

• Must have high school diploma or GED, or state/provincial equivalent.
• Experience: One year at GS-5 level is required for the GS-6 grade (as per the job standard).
• Proficient in English (spoken and written).
• Ability to coordinate with nursing staff, social workers, clinics, labs, OR, physicians, and internal/external customers.

Responsibilities

• Schedule, cancel, reschedule patient appointments and/or consults.
• Enter no-show information and monitor appointment requests from multiple electronic sources.
• Participate in huddles with clinic staff to determine daily needs.
• Coordinate administrative functions related to patient transfers and determine appointment type based on eligibility.

Job description

US Department of Veterans Affairs is seeking a GS-6 Advanced Medical Support Assistant assigned to Ward Administration and the Business Office. The role acts as a liaison between nursing staff, social workers, clinics, labs, OR, physicians, and internal/external customers, performing a broad range of administrative tasks.

Applicants must provide detailed work history with job titles, duties, dates, and hours per week.