Clinic Operations & Medical Coordination Specialist

State of Missouri; St. Louis (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Sick leave

13 paid holidays

Retirement plan

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

The State of Missouri's St. Louis Forensic Treatment Center is seeking an Administrative Support Assistant to support daily clinic operations, coordinating external medical appointments, patient records, and EHR-related tasks.

This role collaborates with nursing staff, medical providers, laboratory personnel, and outside healthcare organizations to ensure timely patient care, accurate documentation, and confidentiality across services.

Qualifications

• No disciplinary action within the previous twelve months.
• 1–3 years of administrative, healthcare, medical office, clinic, hospital, laboratory, or customer service experience.
• Ability to maintain confidentiality and professionalism in a healthcare environment.
• Strong organizational, communication, and time management skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

Responsibilities

• Coordinate and schedule external medical appointments, consultations, specialty services, and diagnostic procedures.
• Serve as a point of contact for outside healthcare providers, hospitals, laboratories, and specialty clinics.
• Obtain, track, and upload consultation reports, hospital records, laboratory results, and outside provider documentation into the electronic health record.
• Monitor and track pending outside consultations and ensure timely receipt of documentation for review and incorporation into the patient record.
• Coordinate patient movement and transportation related to outside medical appointments and consultations.
• Support nursing staff and medical providers with administrative functions related to patient care coordination.
• Assist with quality assurance activities, record reviews, data tracking, and clinic reporting.
• Maintain accurate patient records while ensuring confidentiality.
• Utilize electronic health record systems, Microsoft Office, and other approved software to support clinic operations.
• Provide support to laboratory operations, including specimen collection, processing, labeling, tracking, and transport under supervision.

Skills

Organizational skills

Communication skills

Time management

Microsoft Office

Tools

CERNER

EPIC

Job description

The State of Missouri's St. Louis Forensic Treatment Center is seeking an Administrative Support Assistant to support daily clinic operations, coordinating external medical appointments, patient records, and EHR-related tasks.

This role collaborates with nursing staff, medical providers, laboratory personnel, and outside healthcare organizations to ensure timely patient care, accurate documentation, and confidentiality across services.