Clinic Operations Leader

Advocate Health Care; Green Bay (WI); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Health Care in Green Bay, WI is seeking a senior healthcare administrator to oversee multiple clinics and lead operational excellence. The role ensures efficient scheduling, registration, accounts, health information, recruitment, imaging, labs, and clinical services while partnering with corporate teams to uphold patient satisfaction and quality care.

The position requires a Bachelor's in Health Care Administration, roughly 5 years in health facility management, including 1 year in

Qualifications

• Typically requires 5 years of experience in a health care facility that includes experience and knowledge in medical practice and clinic management, clinic operational structure systems and clinic policies, procedures and processes.
• Includes 1 year of supervisory experience in managing staff, and monitoring the budget and resources.

Responsibilities

• Oversees and ensures efficient clinic operations, ensuring a high level of productivity and providing operational and technical direction.
• Continually monitors the functioning of the clinic(s), resolves problems, and revises operations as needed.
• Oversees all functions of the clinics including but not limited to scheduling, registration, account receivable, health information, provider recruitment, imaging, laboratory and/or clinical services.
• Serves as a liaison to corporate departments that provide and/or support these services.
• Partners with other market departments and leaders to assure quality patient services and overall patient satisfaction.
• Responsible for resolution of any patient concerns, complaints and/or problems.
• Develops, implements, and oversees processes to ensure that established policies, goals, and objectives are achieved.
• Establishes and maintains effective communication and working relationships with physicians and advanced practice professionals.
• Responsible for all provider relations to include practice management, orientation, follow up support, and problem resolution.
• Participates in community activities and in the development, implementation, and evaluation of business and market growth plans.
• Develops and administers policies and procedures to accomplish department-specific and organizational initiatives.
• Ensures compliance with all applicable local, state, and federal regulations and guidelines.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Skills

Leadership

Project management

Process improvement

Budgeting

Interpersonal skills

Communication

Education

Bachelor's Degree in Health Care Administration

Job description

Advocate Health Care in Green Bay, WI is seeking a senior healthcare administrator to oversee multiple clinics and lead operational excellence. The role ensures efficient scheduling, registration, accounts, health information, recruitment, imaging, labs, and clinical services while partnering with corporate teams to uphold patient satisfaction and quality care.

The position requires a Bachelor's in Health Care Administration, roughly 5 years in health facility management, including 1 year in