Clinic Operations Manager – Autism Services

Key Autism Services; Chapel Hill (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Key Autism Services in Chapel Hill, NC is seeking an Operations Manager to oversee clinic operations, facilities, staffing, and scheduling. The role includes coordinating BT training, onboarding, and maintaining a positive learning environment.

You will manage front desk tasks, supply orders, and weekly reports for the Center Director, while ensuring HIPAA compliance and safety standards. Mon-Fri schedule with potential for additional duties as the clinic grows.

Qualifications

• General facilities management experience preferred.
• Experience coordinating hiring and onboarding processes.
• Strong organizational and scheduling abilities.

Responsibilities

• General facilities management relating to the clinic or township.
• Coordinating behavior therapist hiring and onboarding for the clinic.
• Facilitates new hire training and orientation.
• Creating and maintaining center schedule for behavior therapists.
• Coordinates shift coverage and schedule changes.
• Updating and maintaining all supply orders for facility and client needs.
• Manages general reception tasks relating to the front desk.
• Prepares weekly operational reports for Center Director.
• General support of the behavioral therapist's team.
• Updating the system keeping client information current and accurate on a consistent basis.
• Responding to client inquiries in a timely fashion.
• Interviewing, hiring, and ensuring that the appropriate training has been scheduled for employees.
• Assists with opening and closing of the center.
• Provide support to RBT/BTs to promote job satisfaction & engagement.
• Provide regular check-ins throughout the day with staff to ensure well-being.
• Facilitates coverage for time off requests and cancelations by clients or staff.
• Complete check-in and check-out procedure via pre-established check in/out process.
• Maintain a positive, problem solving and supportive mindset.
• Communicate openly and directly with management regarding concerns or ideas.
• Adhere to and promote professional standards of KAS.
• Participate in ongoing training as assigned.
• Participate in meeting as assigned by the Clinical Director (Team Meetings and 1:1).

Job description

Key Autism Services in Chapel Hill, NC is seeking an Operations Manager to oversee clinic operations, facilities, staffing, and scheduling. The role includes coordinating BT training, onboarding, and maintaining a positive learning environment.

You will manage front desk tasks, supply orders, and weekly reports for the Center Director, while ensuring HIPAA compliance and safety standards. Mon-Fri schedule with potential for additional duties as the clinic grows.