Clinic Operations Manager

Concentra; Columbus (OH); On-site; USD 65,000 - 100,000; Full time

Job summary

Concentra is seeking an Assistant Center Operations Director (ACOD) to assist the Center Operation Director in delivering exceptional patient care and customer service at our Columbus, OH facility. You will help lead and manage back-office staff, oversee daily operations, patient flow, and coordinate center activities to support medical providers and patient care.

The role requires collaboration with Human Resources, involvement in hiring, training, budgeting, and process improvement, with

Qualifications

• Bachelor's degree or related work experience preferred.
• Minimum of 1 year of direct management experience.
• Minimum of 6 months healthcare experience.

Responsibilities

• Plan and assign work schedules for center staff.
• Assist in maintaining financial performance of the center.
• Develop and implement policies, procedures and training.
• Hire, train and evaluate center operations staff in collaboration with HR.
• Support Center Operation Director in staffing and performance reviews.
• Prepare and review operational reports for accuracy and efficiency.
• Assist HR in implementing HR policies for center personnel.
• Assist in annual budget preparation.
• Support on-site tours and training to showcase clinic services.
• Provide resources to clients and center personnel.
• Oversee on-site nursing services and billing counseling.
• Ensure certifications are current and regulatory procedures are followed.
• Monitor marketplace trends and competitive information.
• Coordinate services with local vendors for best pricing.

Skills

Leadership

Healthcare admin

Budgeting

Staff management

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related field

Some college courses in Business Administration, Healthcare Administration, or related field

Job description

Concentra is seeking an Assistant Center Operations Director (ACOD) to assist the Center Operation Director in delivering exceptional patient care and customer service at our Columbus, OH facility. You will help lead and manage back-office staff, oversee daily operations, patient flow, and coordinate center activities to support medical providers and patient care.

The role requires collaboration with Human Resources, involvement in hiring, training, budgeting, and process improvement, with