Clinic Operations Leader - Primary Care

Epic Health; Warren (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

EPIC Health is hiring a Practice Manager in Warren, MI to lead a busy primary care clinic on-site. You will oversee daily operations, staffing, patient flow, and performance metrics to deliver exceptional care and financial results.

You'll coach teams, develop leaders, and drive a culture of accountability and continuous improvement while partnering with clinicians and support services to scale as our Warren presence grows.

Qualifications

• Experience leading healthcare operations in a clinic setting.
• Proven ability to manage clinical and administrative teams.
• Experience managing staffing, patient flow, scheduling, and finances.
• Strong understanding of metrics, productivity, and workflow optimization.
• Experience driving process improvements and operational changes.
• Leads with coaching, accountability, and decision-making.
• Excellent communication and problem-solving abilities.
• Proficient with EHRs and office software.

Responsibilities

• Lead day-to-day operations of a busy primary care clinic.
• Ensure efficient patient flow, provider productivity, and consistency.
• Monitor KPIs and implement action plans to improve performance.
• Identify bottlenecks and implement sustainable improvements.
• Ensure readiness of staff, supplies, and workflows to support care.
• Drive accountability for patient experience and financial performance.
• Collaborate with providers, administrators, and support services.

Skills

Healthcare ops

Team leadership

Clinic operations

Operational metrics

Process improvement

Leadership skills

Communication

EHR proficiency

Education

Bachelors in Healthcare Admin

Tools

Athenahealth EHR

Job description

EPIC Health is hiring a Practice Manager in Warren, MI to lead a busy primary care clinic on-site. You will oversee daily operations, staffing, patient flow, and performance metrics to deliver exceptional care and financial results.

You'll coach teams, develop leaders, and drive a culture of accountability and continuous improvement while partnering with clinicians and support services to scale as our Warren presence grows.