Clinic Operations Leader | Growth & Patient Experience

Epic Systems Corporation; South Lyon (MI); In loco; USD 95.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Medical, Dental, Vision benefits

401(k) Retirement Plan

Paid Time Off and Holidays

Professional development and training

Employee Assistance Program (EAP)

Descrizione del lavoro

EPIC Health in South Lyon, MI, seeks a Practice Manager to lead a busy primary care clinic on-site. You will oversee operations, staffing, patient flow, and financial performance while championing patient experience and staff development.

The role requires 3+ years in healthcare operations leadership, proficiency with EHRs, and strong coaching abilities. Join a culture of accountability, continuous improvement, and patient-centered care.

Competenze

• 3+ years of healthcare operations leadership experience in primary care or outpatient settings.
• Experience leading clinical and administrative teams and managing financial performance.
• Strong knowledge of operational metrics and workflow optimization.
• Experience implementing process improvements and driving change.
• Proficiency with EHRs and Microsoft Office.

Mansioni

• Lead day-to-day operations of a busy primary care practice.
• Recruit, onboard, coach, and retain high-performing staff.
• Champion an exceptional patient experience and handle patient concerns.
• Monitor KPIs, staffing, scheduling, and reimbursement opportunities.
• Drive operational, financial, and quality performance goals.
• Ensure HIPAA/compliance and risk management.
• Lead continuous improvement initiatives and cross-functional projects.

Conoscenze

Operational leadership

Team development

Strategic thinking

Financial and business acumen

Performance management

Process improvement

Change management

Patient experience leadership

Data-driven decision making

Cross-functional collaboration

Problem solving & critical thinking

Communication & organization

Formazione

Bachelor's degree in Healthcare Administration

Business Administration or related field

Strumenti

Athenahealth EHR

Microsoft Office

Descrizione del lavoro

EPIC Health in South Lyon, MI, seeks a Practice Manager to lead a busy primary care clinic on-site. You will oversee operations, staffing, patient flow, and financial performance while championing patient experience and staff development.

The role requires 3+ years in healthcare operations leadership, proficiency with EHRs, and strong coaching abilities. Join a culture of accountability, continuous improvement, and patient-centered care.