Practice Manager

EPIC Health System; Warren (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

EPIC Health System is launching a new Practice Manager role in Warren, MI. This leadership position oversees the operations of a busy primary care clinic, focusing on patient care, staff development, and overall financial and clinical performance.

The ideal candidate will balance patient care, operational excellence, and growth, while fostering accountability and continuous improvement across the team.

Qualifications

• Experience leading operations in a clinic or healthcare setting.
• Proven ability to coach and develop teams.
• Strong focus on patient experience and workflow improvement.
• Ability to monitor KPIs and drive performance.

Responsibilities

• Lead day-to-day operations of a busy primary care practice.
• Ensure efficient patient flow and provider productivity.
• Monitor KPIs and implement improvement plans.
• Recruit, onboard, coach, and retain staff; conduct performance reviews.
• Mentor supervisors and future leaders; manage staffing schedules.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Practice Manager

Operations Support Full Time Management Warren, MI, US

Practice Manager

EPIC Health is expanding to Warren! We are preparing to launch our operations in the area, with an anticipated start date for this position in December/January 2026/2027. We are beginning the recruitment process now to identify a leader who can help establish our Warren operations and grow with the organization as our presence in the state expands.

Lead a High-Performing Clinic at EPIC Health

At EPIC Health, we believe exceptional patient care begins with exceptional operations. We're looking for an experienced Practice Manager who thinks beyond the daily schedule and takes ownership of the overall health of the clinic.

This is more than a traditional office manager role. We're looking for a leader who can drive operational excellence, coach and develop teams, improve workflows, solve problems before they become barriers, and create an outstanding patient and employee experience. The ideal candidate thinks like a business leader—balancing patient care, financial performance, quality, staffing, and growth while building a culture of accountability and continuous improvement.

What You'll Do

Operational Leadership

• Lead the day-to-day operations of a busy primary care practice.
• Ensure efficient patient flow, provider productivity, and operational consistency.
• Monitor key performance indicators (KPIs) and implement action plans to improve performance.
• Identify operational bottlenecks and implement sustainable process improvements.
• Ensure clinic readiness, staffing, supplies, equipment, and workflows support high-quality patient care.
• Drive accountability for operational excellence, patient satisfaction, and financial performance.
• Recruit, interview, onboard, coach, and retain high-performing clinical and administrative staff.
• Conduct regular performance reviews, coaching sessions, and development planning.
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
• Mentor supervisors, leads, and future leaders within the clinic.
• Manage staffing schedules, attendance, productivity, and performance expectations.