Clinic Operations Leader: Patient Experience & Team Growth

Golden Valley Memorial Healthcare; Michigan; Vor Ort; USD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Paid time off

Health coverage

Retirement plan

Tuition assistance

Career growth

Professional development

Employee recognition

Zusammenfassung

Golden Valley Memorial Healthcare seeks a Clinic Practice Manager to lead daily operations of an assigned clinic location or specialty area, ensuring efficient workflows, exceptional patient experiences, strong employee engagement, and operational excellence.

You will partner with providers and support departments to ensure efficient clinic operations, address patient concerns, monitor performance, and implement improvements that enhance access and satisfaction while maintaining compliance with

Qualifikationen

• Strong leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple priorities within a fast-paced healthcare environment.
• Demonstrated problem-solving, decision-making, and organizational abilities.
• Commitment to patient satisfaction, employee engagement, and operational excellence.
• Ability to build collaborative relationships with providers, staff, leaders, and support departments.

Aufgaben

• Oversee the day-to-day operations of an assigned clinic location or specialty area.
• Lead, develop, and support clinic employees to foster a productive and positive work environment.
• Partner with providers and support departments to ensure efficient clinic operations and exceptional patient care.
• Address patient and customer concerns and work toward timely and effective resolution.
• Monitor clinic performance, resource utilization, and operational effectiveness.
• Support employee engagement, retention, communication, and professional development initiatives.
• Maintain compliance with organizational policies, procedures, accreditation standards, and regulatory requirements.
• Establish departmental goals and support employees in achieving aligned performance objectives.
• Implement process improvements that enhance patient access, operational efficiency, and patient satisfaction.
• Participate in organizational initiatives, committees, and projects that support strategic priorities.

Kenntnisse

Leadership

Communication

Interpersonal skills

Operations management

Employee engagement

Ausbildung

High school diploma or equivalent

Associate degree preferred

Medical Assistant Certification preferred

Jobbeschreibung

Golden Valley Memorial Healthcare seeks a Clinic Practice Manager to lead daily operations of an assigned clinic location or specialty area, ensuring efficient workflows, exceptional patient experiences, strong employee engagement, and operational excellence.

You will partner with providers and support departments to ensure efficient clinic operations, address patient concerns, monitor performance, and implement improvements that enhance access and satisfaction while maintaining compliance with