Clinic Practice Manager

Golden Valley Memorial Healthcare; United States; On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Medical, dental, vision

Job summary

Golden Valley Memorial Healthcare seeks an experienced leader to oversee day-to-day clinic operations and guide a team toward exceptional patient care. You will partner with providers and departments to optimize workflows, address patient concerns, and drive operational excellence.

The role emphasizes staff development, engagement, and adherence to regulatory standards, with opportunities to participate in strategic initiatives and improve patient access and satisfaction.

Qualifications

• Strong leadership and communication skills are essential for guiding clinic teams.
• Ability to manage multiple priorities within a fast-paced healthcare environment.
• Demonstrated problem-solving and organizational abilities to improve patient care and workflow.
• Commitment to patient satisfaction, employee engagement, and operational excellence.
• Ability to build collaborative relationships with providers, staff, and leadership.

Responsibilities

• Oversee day-to-day operations of an assigned clinic location or specialty area.
• Lead, develop, and support clinic employees to foster a productive and positive work environment.
• Partner with providers and support departments to ensure efficient clinic operations and exceptional patient care.
• Address patient and customer concerns and work toward timely and effective resolution.
• Monitor clinic performance, resource utilization, and operational effectiveness.
• Support employee engagement, retention, communication, and professional development initiatives.
• Maintain compliance with organizational policies, accreditation standards, and regulatory requirements.
• Establish departmental goals and support employees in achieving aligned performance objectives.
• Implement process improvements that enhance patient access, operational efficiency, and patient satisfaction.
• Participate in organizational initiatives, committees, and projects that support strategic priorities.

Skills

Leadership

Communication

Healthcare operations

Problem solving

Employee development

Education

High school diploma or equivalent

Associate degree preferred

Medical Assistant Certification preferred

Job description

Find Your Golden Opportunity at Golden Valley Memorial Healthcare

At Golden Valley Memorial Healthcare, you're more than an employee. You're a valued member of a supportive organization that invests in your growth, encourages professional development, and empowers you to make a meaningful difference in the lives of our patients and communities every day.

Schedule InformationScheduled Weekly Hours: 40Work Shift: M-F, 8a-5p

What You'll Do

Oversee the day-to-day operations of an assigned clinic location or specialty area.

Lead, develop, and support clinic employees to foster a productive and positive work environment.

Partner with providers and support departments to ensure efficient clinic operations and exceptional patient care.

Address patient and customer concerns and work toward timely and effective resolution.

Monitor clinic performance, resource utilization, and operational effectiveness.

Support employee engagement, retention, communication, and professional development initiatives.

Maintain compliance with organizational policies, procedures, accreditation standards, and regulatory requirements.

Establish departmental goals and support employees in achieving aligned performance objectives.

Implement process improvements that enhance patient access, operational efficiency, and patient satisfaction.

Participate in organizational initiatives, committees, and projects that support strategic priorities.

What You'll Bring

• Strong leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple priorities within a fast-paced healthcare environment.
• Demonstrated problem-solving, decision-making, and organizational abilities.
• Commitment to patient satisfaction, employee engagement, and operational excellence.
• Ability to build collaborative relationships with providers, staff, leaders, and support departments.

Preferred Qualities

• Previous experience leading healthcare operations, clinic services, or physician practice operations.
• Experience developing and coaching employees.
• Knowledge of healthcare regulations, accreditation requirements, and compliance standards.
• Experience with process improvement initiatives and operational performance management.
• Strong customer service and patient experience focus.

What Success Looks Like

• Maintain efficient clinic operations that support access, quality, and patient satisfaction.
• Develop engaged, accountable, and high-performing clinic teams.
• Foster positive working relationships with providers, employees, and organizational leaders.
• Support compliance with organizational standards, regulatory requirements, and accreditation expectations.
• Identify opportunities to improve workflows, operational performance, and resource utilization.
• Consistently demonstrate GVMH's Behaviors of Excellence.

Why Join Us

• Leadership opportunity within a growing healthcare organization.
• Direct impact on patient experience, employee engagement, and operational success.
• Collaborative environment with providers, leaders, and multidisciplinary teams.
• Professional growth and leadership development opportunities.
• Mission-driven healthcare culture focused on serving our communities.

Physical Requirements

Combination of sitting, standing, and walking throughout the workday.Frequent use of computers, office technology, and clinic management systems.Occasional bending, reaching, lifting, carrying, pushing, and pulling.Ability to move throughout clinic and healthcare environments.

Education, Certifications & Licensure

• High school diploma or equivalent required.
• Associate degree preferred.
• Three to five years of related healthcare, clinic operations, or leadership experience required.
• Previous supervisory or leadership experience preferred.
• Medical Assistant Certification preferred but not required.

The Golden Valley Memorial Healthcare Difference

Benefits That Support You At Golden Valley Memorial Healthcare, we offer benefits and opportunities that support your well‑being, growth and long‑term goals.

• Competitive pay and opportunities for additional incentives
• Generous paid time off and a focus on work‑life balance
• Medical, dental and vision coverage
• Retirement benefits with employer contributions
• Tuition assistance to help you continue your education
• Career growth, leadership development and advancement opportunities
• Support for professional development and continuing education
• Employee recognition programs and a culture that values your contributions.

Build a meaningful career where your work matters.

Your Career. Your Golden Opportunity. Join a team where compassion, excellence and connection guide the work we do everyday.

At Golden Valley Memorial Healthcare, you'll have the opportunity to grow, make a meaningful impact and help deliver the Golden Standard of Care to the communities we serve.

At Golden Valley Memorial Healthcare, you will find opportunities to grow, supportive teammates who want to see you succeed and the chance to make a difference.