Clinic Operations Leader — Five-Star Patient Care

Better Health Group; Deltona (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

PTO & paid holidays

401(k) Fidelity

Job summary

VIPCARE in Florida is seeking an experienced Office Manager to lead the day-to-day operations of an assigned medical practice, fostering a patient-centered culture that delivers five-star service. You will supervise clinical and administrative staff, coordinate provider schedules, support credentialing and payer enrollment, and drive operational excellence to improve quality, access, and patient outcomes.

This role requires 4+ years in healthcare operations, leadership experience, bilingual

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's in Healthcare Administration or related field preferred.
• 4+ years of progressive experience in a healthcare environment.
• 1+ year leadership/supervisory experience in a physician practice preferred.
• Bilingual Spanish required.

Responsibilities

• Lead day-to-day clinic operations to ensure efficient, patient-centered processes.
• Monitor and improve key operational/clinical metrics (HEDIS, access, satisfaction).
• Supervise clinic staff (3–7 members) including MAs, RNs, and front-desk.
• Coordinate provider schedules and credentialing, payer enrollment, and referrals.
• Ensure HIPAA, OSHA, CLIA, and employment law compliance.

Skills

Bilingual Spanish

Leadership

Communication

Time management

Customer service

Education

High school diploma or equivalent

Associates or Bachelor's in Healthcare Administration or related field preferred

Tools

EMR systems

Google Workspace

Job description

VIPCARE in Florida is seeking an experienced Office Manager to lead the day-to-day operations of an assigned medical practice, fostering a patient-centered culture that delivers five-star service. You will supervise clinical and administrative staff, coordinate provider schedules, support credentialing and payer enrollment, and drive operational excellence to improve quality, access, and patient outcomes.

This role requires 4+ years in healthcare operations, leadership experience, bilingual