Clinic Operations Leader: Elevate Patient Care & Team Performance

Aurora Health Care; Burlington (WI); On-site; USD 75,000 - 110,000; Full time

Job summary

Aurora Health Care in Wisconsin is seeking an experienced administrator to lead non-physician staff, ensuring productivity and efficient operations across the medical group. You will oversee reception, scheduling, billing, medical records, transcription, and clinical areas, updating policies as needed.

Ideal candidate is an RN with WI license, with at least 3 years in a medical practice setting, adept at leadership, budgeting, and building strong relationships with physicians and staff.

Qualifications

• Bachelor's Degree in Health Care Administration or related field.
• Typically 3 years of experience in a similar medical practice setting with knowledge of physician billing and office procedures.
• Ideal candidate will be an RN with an active WI license.

Responsibilities

• Supervise day-to-day activities of non-physician staff to ensure productivity.
• Oversee all functions of the medical group including reception, scheduling, patient service areas, accounting, medical records, transcription, and clinical areas; update policies as needed.
• Schedule non-physician staff to ensure proper deployment across offices.
• Serve as liaison between non-physician staff and physicians to ensure patient services.
• Maintain effective working relationships with group physicians.
• Oversee accounts payable processing and ensure timely payments.
• Handle human resources responsibilities including coaching, performance reviews, and morale.

Skills

Leadership

Problem solving

Decision making

Prioritization

Team building

Customer service

Conflict resolution

Interpersonal skills

Communication

Organizational skills

Computer skills

Education

Bachelor's Degree in Health Care Administration or related field

Tools

Medical practice software

Job description

Aurora Health Care in Wisconsin is seeking an experienced administrator to lead non-physician staff, ensuring productivity and efficient operations across the medical group. You will oversee reception, scheduling, billing, medical records, transcription, and clinical areas, updating policies as needed.

Ideal candidate is an RN with WI license, with at least 3 years in a medical practice setting, adept at leadership, budgeting, and building strong relationships with physicians and staff.