Clinic Operations Leader - Compliance, Care & Growth

Comprehensive Community Health Centers, Inc.; Bell Gardens (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

100% employer-paid Medical, Dental & V

100% employer-paid Life & AD&D

401(k) with employer matching

Paid Time Off Accrual, 10 Paid olidays

Wellness Day Off

Flexible Spending Account (FSA)

Fringe Marketplace Stipend

Optional Supplemental Insurance

Profit Sharing Program

Professional development

Job summary

Comprehensive Community Health Centers, Inc. seeks a Clinic Manager to oversee daily medical practice operations, including personnel, finances, and compliance with billing requirements.

You will ensure efficient scheduling, payroll processing, and stock management while maintaining high patient care standards. The role requires strong leadership, hands-on supervision, and the ability to develop dashboards and reports for leadership review.

Qualifications

• High School Diploma or GED required.
• Graduation from junior college or an accredited university is a plus.
• Minimum of three to five years of work experience, with increased responsibility, in a medical environment.
• Minimum of one year of experience supervising staff.

Responsibilities

• Leads Employees to accomplish all job objectives in line with clinic mission and vision.
• Conducts one on one meetings with clinic leads to coach, mentor and to help them to establish and implement goals, objectives.
• Responsible for maintaining high moral and good relations throughout the office.
• Schedules and conducts periodic office staff meetings to inform the staff of changes in the practice’s policy, to update and educate staff, and to resolve and prevent problems; prepares and retains minutes of all meetings.
• Consults with Human Resources or Administration prior to a formal counseling or dismissal of employee(s).
• Processes all paperwork in a timely manner and forwards to appropriate departments (i.e., Administration, Payroll etc.), for time off, counseling actions, and performance evaluations.
• Works with Quality Improvement Department to conducts periodic Quality Improvement activities and shares data with staff
• Conduct performance reviews. Recommends staff merit increases, promotions and disciplinary actions.
• Completes and updates personnel files-ensures required forms are completed.
• Submits office staff time cards for payroll processing bimonthly-verifies accuracy and completeness of employee time.
• Approve and maintains all vacation and other “days off” schedules for providers and staff.
• Ensures all positions are filled with trained personnel during vacation/sick calls and fill in when needed.
• Conducts monthly audits to ensure compliance with policies and procedures
• Manages and reviews providers’ schedule and review bins
• Works closely with the provider and Medical Director to ensure clinical and administrative goals are met
• Assists Medical Director to keep track of providers time off and to ensures coverage for patient care
• Ensures office is opened and closed daily, according to protocol.
• Oversees and distributes work activities and schedules.
• Assists in the development of clinic budget
• Maintains compliance with budget and productivity goals
• Attends monthly Operations and Leadership Meetings
• Directs operations to prepare and retain records, files, reports and correspondence according to various government and practice standards, prepares and carries out managed care audit requirements.
• Ensures consistent collection of payment at time of service.
• Oversees all handling of daily collections and prepares for transfer to accounting department.
• Manages and reconciles the petty cash
• Ensures sufficient supplies available for delivery of quality patient care – orders supplies as needed and obtains competitive bids at least annually.
• Initially sorts the daily mail and distributes appropriately.
• Monitors the duties assigned to practice personnel to ensure that employees are performing their assignments maintaining a high level of patient care and job efficiency.
• Performs other duties as directed by administrator and/or medical director to achieve desired results
• Creates dashboards for presentation and calls out issues and provides recommendations
• To advise provider(s) / staff in areas of practice and business management, to maximize patient care and service, and to direct efficient and profitable operations of the practice.
• Takes accountability for revenue generated (Profit & Loss) for the office and the group as an entity as a whole.
• Performs other duties.

Skills

Leadership

Communication

Multi-tasking

Outlook

Travel

Teamwork

Attention to detail

Adaptability

Supervisory ability

Project management

Education

High School Diploma or GED

Junior college or accredited University degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Comprehensive Community Health Centers, Inc. seeks a Clinic Manager to oversee daily medical practice operations, including personnel, finances, and compliance with billing requirements.

You will ensure efficient scheduling, payroll processing, and stock management while maintaining high patient care standards. The role requires strong leadership, hands-on supervision, and the ability to develop dashboards and reports for leadership review.