Clinic Operations Lead – Patient-Focused Team Builder

Eye Care Partners Career Opportunities; Chesapeake (VA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off and Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Tidewater Eye Centers in Chesapeake, VA is seeking a Clinic Supervisor to lead daily operations of the ophthalmology office. You will manage scheduling, training, inventory, and patient service while partnering with the Clinic Manager and HR.

The role requires COA/COT certification preferred, two years of ophthalmology management experience, and a commitment to HIPAA compliance. Travel to Virginia Beach and Portsmouth offices may be required; compensation is $24-29 per hour DOE with full

Qualifications

• High school diploma or GED required.
• Minimum 2 years of management experience in Ophthalmology or related field.
• COA or COT certification preferred but not required.
• Strong leadership and people management skills.
• Excellent communication and patient-focused mindset.

Responsibilities

• Execute day-to-day office operations including scheduling, meetings, reports, inventory, and training.
• Provide guidance on optical equipment use, medical chart handling, insurance, billing, and frame/contact lens selection.
• Compile operational reports to guide business decisions and improvement.
• Lead the office by coaching and supporting staff to achieve goals.
• Improve processes to increase efficiency and profitability of the office.
• Collaborate with Clinic Manager and HR on staffing and recruitment.
• Coordinate with other clinics to share best practices and drive improvements.
• Train staff to deliver a world-class patient experience.
• Serve as liaison between employees, Clinic Manager, and Corporate.
• Motivate staff through positive communication and change management.
• Ensure HIPAA compliance at all times.
• Perform other duties as assigned.

Skills

Leadership

Team coordination

Customer service

HIPAA compliance

Education

High school diploma or GED

2 years ophthalmology management experience

COA or COT certification preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Tidewater Eye Centers in Chesapeake, VA is seeking a Clinic Supervisor to lead daily operations of the ophthalmology office. You will manage scheduling, training, inventory, and patient service while partnering with the Clinic Manager and HR.

The role requires COA/COT certification preferred, two years of ophthalmology management experience, and a commitment to HIPAA compliance. Travel to Virginia Beach and Portsmouth offices may be required; compensation is $24-29 per hour DOE with full