Clinic Supervisor - Certified Ophthalmic Assistant preferred, full benefits, 401k matching!

Eye Care Partners Career Opportunities; Chesapeake (VA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off and Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Tidewater Eye Centers in Chesapeake, VA is seeking a Clinic Supervisor to lead daily operations of the ophthalmology office. You will manage scheduling, training, inventory, and patient service while partnering with the Clinic Manager and HR.

The role requires COA/COT certification preferred, two years of ophthalmology management experience, and a commitment to HIPAA compliance. Travel to Virginia Beach and Portsmouth offices may be required; compensation is $24-29 per hour DOE with full

Qualifications

• High school diploma or GED required.
• Minimum 2 years of management experience in Ophthalmology or related field.
• COA or COT certification preferred but not required.
• Strong leadership and people management skills.
• Excellent communication and patient-focused mindset.

Responsibilities

• Execute day-to-day office operations including scheduling, meetings, reports, inventory, and training.
• Provide guidance on optical equipment use, medical chart handling, insurance, billing, and frame/contact lens selection.
• Compile operational reports to guide business decisions and improvement.
• Lead the office by coaching and supporting staff to achieve goals.
• Improve processes to increase efficiency and profitability of the office.
• Collaborate with Clinic Manager and HR on staffing and recruitment.
• Coordinate with other clinics to share best practices and drive improvements.
• Train staff to deliver a world-class patient experience.
• Serve as liaison between employees, Clinic Manager, and Corporate.
• Motivate staff through positive communication and change management.
• Ensure HIPAA compliance at all times.
• Perform other duties as assigned.

Skills

Leadership

Team coordination

Customer service

HIPAA compliance

Education

High school diploma or GED

2 years ophthalmology management experience

COA or COT certification preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Company: Tidewater Eye Centers
Job Title: Clinic Supervisor
Department: Ophthalmology
Reports To: Clinic Manager
Location: This position is located in Chesapeake, VA and requires travel to our Virginia Beach and Portsmouth offices as needed. We pay mileage!

Pay: Ranges from $24-29 DOE, Certified Ophthalmic Assistant (COA) required

SUMMARY

A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Execute day-to-day operations of the office by ensuring the following is completed:

  • Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

• Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software

• Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas

• Lead the office by guiding them to success through focused support and coaching

• Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office

• Collaborate with Clinic Manager and HR on employee relations and recruitment needs

• Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement

• Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

• Actively train employees on how to provide a world-class patient experience

• Act as the liaison between employees and the Clinic Manager and Corporate

• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

• Ensure the office and employees are always compliant with HIPAA

• Other duties as assigned

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Exhibit fair and compassionate leadership
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or GED equivalent
• Minimum Required: Two years of management experience in Ophthalmology or related industry

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.