Clinic Operations Lead - Medical Office & Scheduling

Northeast Georgia Health System; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Northeast Georgia Health System is seeking a Front Office/Medical Assistant role focused on reception, medical records, scheduling, and front-office operations. The position supports the Practice Administrator in leadership duties when needed and handles referrals, deposits, and daily office procedures.

The role requires basic clerical skills, familiarity with EMR systems, and ability to maintain accurate patient information in a fast-paced clinic setting.

Qualifications

• High school diploma or GED required.
• Experience in a physician's office or customer service preferred.
• Knowledge of EMR (Electronic Medical Record) systems is needed.

Responsibilities

• Screens and refers all incoming calls and visitors for accurate, timely communication.
• Procures patient referrals per physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Ensures patient information is accurate in the IDX system and balances daily audit journals.
• Monitors inventory and prepares monthly reports for the Practice Administrator.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

EMR system

Job description

Northeast Georgia Health System is seeking a Front Office/Medical Assistant role focused on reception, medical records, scheduling, and front-office operations. The position supports the Practice Administrator in leadership duties when needed and handles referrals, deposits, and daily office procedures.

The role requires basic clerical skills, familiarity with EMR systems, and ability to maintain accurate patient information in a fast-paced clinic setting.