Medical Office Front Desk & Records Specialist

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk/administrative support member for Physician Services. The role involves reception duties, maintaining clinical and financial records, front office inventory, and medical records in a busy clinic.

The ideal candidate will be proficient with EMR systems, such as EPIC, and provide courteous customer service while coordinating referrals and appointments with Physicians in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Knowledge of EMR (EPIC) systems.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals per physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs all referrals and posts referral numbers to patient accounts.
• Provides patients with referral information and where to obtain referrals.
• Opens and distributes mail daily to appropriate personnel.

Skills

Front desk reception

EMR EPIC

Customer service

Phone etiquette

Medical office support

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a front desk/administrative support member for Physician Services. The role involves reception duties, maintaining clinical and financial records, front office inventory, and medical records in a busy clinic.

The ideal candidate will be proficient with EMR systems, such as EPIC, and provide courteous customer service while coordinating referrals and appointments with Physicians in a fast-paced environment.