Patient Services Assistant - Front Desk & EMR

Northeast Georgia Health System; Dacula (GA); Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

Northeast Georgia Health System in Georgia is seeking a Front Desk/Medical Office Assistant to support our Physician Services/Clinics. The role involves reception, maintaining clinical and financial records, front office inventory, and medical records management.

Responsibilities include processing referrals, scheduling appointments, updating EPIC patient information, handling mail, and ensuring accurate communication with physicians and patients.

Qualifications

• High School Diploma or GED required.
• EMR knowledge required.
• Front office duties including reception and medical records handling.

Responsabilités

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals per physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs referrals per guidelines and posts referral numbers to patient accounts.
• Updates patient information in the EPIC system and maintains registration accuracy.
• Maintains front office supplies inventory and daily deposits per procedure.
• Forward monthly reports to Central Business Office promptly.

Connaissances

Customer service experience

EMR system knowledge

Communication skills

Formation

High School Diploma or GED

Description du poste

Northeast Georgia Health System in Georgia is seeking a Front Desk/Medical Office Assistant to support our Physician Services/Clinics. The role involves reception, maintaining clinical and financial records, front office inventory, and medical records management.

Responsibilities include processing referrals, scheduling appointments, updating EPIC patient information, handling mail, and ensuring accurate communication with physicians and patients.