Patient Access & Medical Office Specialist

Henderson Hospital; Washington (District of Columbia); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Student loan refinancing (SoFi)

Educational assistance

Career advancement opportunities

Paid time off

Job summary

Capital Medical Group in Washington, DC, is seeking a Medical Office Specialist to provide front desk coverage for the medical practice. Responsibilities include registration, check-in, collecting co-pays, scheduling, billing, and EMR data entry; strong medical terminology knowledge and professional presentation are expected.

The MOS will work onsite, support patient experience, and must adapt to a busy clinic environment while maintaining confidentiality and courteous, accurate service.

Qualifications

• High School Diploma or equivalent required.
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred.
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist preferred.
• Familiarity with medical terminology required.
• Experience with patient check-in and check-out process (according to clinic protocol).

Responsibilities

• Fulfills patient care responsibilities as assigned including checking schedules and organizing patient flow, relaying instructions to patients/families, answering calls and providing information, and taking accurate messages.
• Fulfills clerical responsibilities such as sending/receiving patient records, obtaining lab/x-ray reports, completing forms, scheduling appointments, verifying insurance, and managing charts.
• Fulfills organizational responsibilities including promoting patient rights, responding to emergencies, and handling end-of-day deposits and reports.
• Books, coordinates and reschedules appointments; greets and registers patients; updates patient information and collects co-pays; provides forms and directions as needed.
• Maintains physician schedules, answers calls, confirms appointments, educates patients before/after procedures, and travels between facilities as requested.
• Performs other duties as assigned.

Skills

Medical terminology

Organization

Communication

Flexibility

Confidentiality

Education

High School Diploma or equivalent

Medical Office Assistant/Specialist program

Medical Assistant Certificate / 1 year experience

Familiarity with medical terminology

Job description

Capital Medical Group in Washington, DC, is seeking a Medical Office Specialist to provide front desk coverage for the medical practice. Responsibilities include registration, check-in, collecting co-pays, scheduling, billing, and EMR data entry; strong medical terminology knowledge and professional presentation are expected.

The MOS will work onsite, support patient experience, and must adapt to a busy clinic environment while maintaining confidentiality and courteous, accurate service.