Clinic Operations Lead – Front Desk & Team Support

CST Academy; Chicago, Northern (IL, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

CST Academy, an outpatient clinic and therapeutic preschool-style program in Chicago, seeks a Clinic Administrative Assistant (Clinic Manager) to oversee front-desk operations and daily safety. You will greet families, coordinate arrivals and departures, manage inventory, and collaborate with therapists and the Clinic Director to ensure smooth clinic operations.

The role emphasizes professional communication, organizational rigor, and a client-centered approach in a multidisciplinary setting,

Qualifications

• Professional communication with families and staff.
• Client-centered approach to service delivery.
• Highly organized and detail-oriented.
• Strong teamwork and collaboration within a multidisciplinary setting.
• Problem-solving focus in daily front-desk and operations tasks.
• Demonstrates organizational passion and loyalty to the role and program.

Responsibilities

• Be a consistent CST Academy representative for families and clients daily.
• Maintain safety and security of the building.
• Greet families, clients and visitors on arrival.
• Communicate arrivals/departures through the building Slack.
• Wipe down high-touch areas per shift.
• Manage and update building inventory weekly.
• Place orders for building based on inventory needs.
• Accept orders at the front door and stock in proper locations.
• Restock cleaning supplies throughout the clinic.
• Complete gym cleaning checklist weekly.
• Collaborate with Clinic Director.

Skills

Professional Communication

Client-Centered Approach

Organized

Teamwork

Problem Solving

Organizational Passion

Loyalty

Job description

CST Academy, an outpatient clinic and therapeutic preschool-style program in Chicago, seeks a Clinic Administrative Assistant (Clinic Manager) to oversee front-desk operations and daily safety. You will greet families, coordinate arrivals and departures, manage inventory, and collaborate with therapists and the Clinic Director to ensure smooth clinic operations.

The role emphasizes professional communication, organizational rigor, and a client-centered approach in a multidisciplinary setting,