Clinic Operations Leader

Helping Hands Family; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with match

Disability insurance

PTO, holidays, and family leave

Paid employee referral program

Career advancement opportunities

Job summary

Helping Hands Family is seeking an Office Manager to oversee day-to-day clinic operations, coordinate staffing, scheduling, and workload distribution to ensure smooth running and high customer satisfaction.

The role supports the Clinical Director, handles front desk duties, onboarding and offboarding, and leads monthly team meetings to implement workflow changes and operational improvements.

Qualifications

• Bachelor’s degree in healthcare, business administration, or related field.
• 3 years of progressive leadership responsibilities in a healthcare facility/clinic.
• Supervisory experience in registration or clinic operations preferred.
• Knowledge of customer service principles and practices.
• Familiarity with ABA terminology.

Responsibilities

• Supervise daily operations and coordinate staff schedules to ensure full coverage.
• Handle front desk activities and greet visitors, manage inquiries.
• Collaborate with scheduling to optimize client and staff schedules.
• Organize and facilitate monthly team meetings and workflow changes.
• Manage attendance, onboarding and offboarding processes.

Skills

Detail-oriented

Strong organizational skills

Excellent communication skills

Team player

Customer service mindset

Education

Bachelor’s degree in healthcare or business administration

Tools

Medical database software

Job description

Helping Hands Family is seeking an Office Manager to oversee day-to-day clinic operations, coordinate staffing, scheduling, and workload distribution to ensure smooth running and high customer satisfaction.

The role supports the Clinical Director, handles front desk duties, onboarding and offboarding, and leads monthly team meetings to implement workflow changes and operational improvements.