Clinic Operations & Front Desk Coordinator

Tufts Medical Center, Inc.; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine provides essential administrative support across clinical operations in Boston. The role handles patient scheduling, registration accuracy, insurance verification, and billing entry, while maintaining high-quality patient interactions.

The successful candidate will have strong communication skills, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced clinic environment. On-site role with competitive compensation and normal business hours.

Qualifications

• Requires High School diploma or equivalent and 2 years of experience supporting customers.
• Bilingual abilities are preferred.
• Familiarity with Microsoft Office and scheduling systems is expected.

Responsibilities

• Schedule patient appointments and testing; coordinate surgical bookings.
• Answer phones, triage calls, and respond to patient requests.
• Assist with revenue cycle processes including registration, referrals, and insurance verification.

Skills

Communication skills

Computer literacy

Interpersonal skills

Organizational skills

Project prioritization

Flexibility

Billing knowledge

Confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Tufts Medicine provides essential administrative support across clinical operations in Boston. The role handles patient scheduling, registration accuracy, insurance verification, and billing entry, while maintaining high-quality patient interactions.

The successful candidate will have strong communication skills, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced clinic environment. On-site role with competitive compensation and normal business hours.