Business Office Coordinator

RiverValley Behavioral Health, Inc.; Owensboro (KY); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits (health, dental

Telehealth

Paid time off 9 holidays

Retirement plan options

Tuition reimbursement free CEUs

Clinical supervision

Wellness & employee assistance

Mileage reimbursement for work related

Public Service Loan Forgiveness (PSLF)

Zusammenfassung

RiverValley Behavioral Health, Inc. is hiring a Business Office Coordinator in Owensboro, KY. The role requires handling daily administrative functions, patient intake, insurance verification, and scheduling to ensure smooth clinic operations.

You will greet clients, maintain a welcoming environment, protect patient confidentiality per HIPAA, and support staff with data entry and clerical tasks. Travel is occasional and the position is full-time with standard daytime hours.

Qualifikationen

• High school diploma or GED required.
• Familiarity with mental health services preferred.
• Strong organizational and multitasking skills.
• Proficiency with office software.
• Ability to type at least 40 wpm.
• Commitment to confidentiality per HIPAA.

Aufgaben

• Oversee day-to-day administrative tasks, ensuring the clinic operates efficiently.
• Manage patient intake process, including verifying insurance, completing forms, and entering data into the EHR.
• Coordinate patient appointments and scheduling to optimize workflow.
• Answer phones, respond to inquiries, and direct calls to staff.
• Maintain a clean, welcoming office environment.
• Greet clients and visitors professionally and inform them.
• Provide information on clinic policies, services, and resources.
• Ensure patient confidentiality per HIPAA guidelines.
• Support management with clerical tasks and data entry.
• Assist with special projects and back-up for staff.
• Participate in skill-enhancement activities.

Kenntnisse

Office administration

Customer service

HIPAA knowledge

Typing 40 wpm

Time management

MS Office

Ausbildung

High school diploma/GED

Tools

EHR system

Jobbeschreibung

Compensation

$

Hours Per Week

40

Number Of Positions

1

Job Description

Position Title:Business Office Coordinator

Location: Owensboro, KY 42301

Description:Description

Job Summary: Position will be based in Owensboro, Ky but will require occasional travel to surrounding coutines

At RiverValley Behavioral Health's Prescriber's Clinic, we offer comprehensive, compassionate medical services to support your mental health and recovery journey.

Our clinic provides:

• Behavioral Health Prescriber Services: Personalized psychiatric medication management to help you achieve your wellness goals.
• Medication-Assisted Treatment (MAT): Evidence-based treatment for substance use disorders and addiction, paired with dedicated therapy and peer support to help you sustain long-term recovery.
• Primary Care: Integrated care to address your physical health needs alongside your behavioral health treatment.
• Recovery Care Program: Ongoing support for clients discharged from inpatient facilities - our team stays connected with you to help prevent relapse and promote continued stability.

Ensures smooth operation of the clinic's administrative functions, including client intake, scheduling, and general office support with an emphasis on exceptional customer service in a compassionate and professional manner.

Essential Functions:

• Oversee day-to-day administrative tasks, ensuring the clinic operates efficiently
• Manage patient intake process, including verifying insurance, completing necessary forms, and entering patient data into the electronic health record system
• Coordinate patient appointments and manage scheduling to ensure optimal workflow and minimal wait times
• Answer phones, respond to inquiries, and direct calls to appropriate staff or clinicians
• Maintain a clean and welcoming office environment
• Greet clients and visitors in a friendly and professional manner, ensuring they feel comfortable and informed
• Provide general information to clients regarding clinic policies, services, and resources
• Ensure that patient confidentiality is always maintained per HIPAA guidelines
• Support management with clerical tasks such as filing, photocopying, and data entry
• Assist with special projects and other duties as needed including back-up for other staff.
• Participation in skill enhancement activities.

Why Choose RiverValley?

RiverValley is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off 9 holidays
• Retirement plan options
• Tuition reimbursement free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer

Qualifications:Qualifications

Education and Experience:

• High school diploma/GED
• Familiarity with mental health services preferred

Knowledge and Skills:

• Good knowledge of general office practice and business English
• Excellent organizational, multitasking, and time management skills
• Strong proficiency in office software (experience with electronic health record systems preferred)
• Strong customer service skills
• Ability to type at the rate of no less than 40 words per minute.
• Compassionate and empathetic demeanor, with a commitment to maintaining a positive, respectful, and professional atmosphere.

Position Type: Full Time

Travel Percentage: Occasional

Education Level:High School/GED

Job Shift: Day

Equal employment opportunity, including veterans and individuals with disabilities

Place of Work

On-site