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River Valley Behavioral Health; Owensboro (KY); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Paid time off + 9 holidays

Retirement plan options

Tuition reimbursement + CEUs

Clinical supervision

Wellness & employee assistance

Mileage reimbursement

PSLF - eligible employer

Zusammenfassung

RiverValley seeks a dedicated office administrator to support our Owensboro clinic. The role emphasizes exceptional customer service, accurate data entry, and efficient front-desk operations in a compassionate environment.

The position is full-time with hourly pay range $16.00–$18.00 and requires a High School diploma or GED. Be prepared for occasional travel between Beaver Dam and Owensboro, with a strong focus on HIPAA compliance and patient confidentiality.

Qualifikationen

• High school diploma or GED required.
• Familiarity with mental health services preferred.
• Strong organizational and time-management skills.

Aufgaben

• Oversee day-to-day administrative tasks to ensure clinic efficiency.
• Manage patient intake, insurance verification, forms, and data entry into EHR.
• Coordinate patient appointments and scheduling for optimal workflow.
• Answer phones, respond to inquiries, and direct calls to staff.
• Maintain a clean, welcoming office and greet clients professionally.
• Provide information on clinic policies and services.
• Maintain HIPAA confidentiality and privacy.
• Perform clerical tasks and support management; assist with special projects.
• Participate in skill enhancement activities.

Kenntnisse

Office administration

Customer service

Data entry

HIPAA knowledge

Ausbildung

High school diploma/GED

Tools

Electronic health records

Jobbeschreibung

Job Details: Job Location: Owensboro, KY 42301, Position Type: Full Time, Education Level: High School/GED, Salary Range: $16.00 - $18.00 Hourly, Travel Percentage: Occasional, Job Shift: Day, Job Summary: Position will be based in Beaver Dam, Ky but occasional travel may be required

Ensures smooth operation of the clinic’s administrative functions, including client intake, scheduling, and general office support with an emphasis on exceptional customer service in a compassionate and professional manner.

Essential Functions:

• Oversee day-to-day administrative tasks, ensuring the clinic operates efficiently
• Manage patient intake process, including verifying insurance, completing necessary forms, and entering patient data into the electronic health record system
• Coordinate patient appointments and manage scheduling to ensure optimal workflow and minimal wait times
• Answer phones, respond to inquiries, and direct calls to appropriate staff or clinicians
• Maintain a clean and welcoming office environment
• Greet clients and visitors in a friendly and professional manner, ensuring they feel comfortable and informed
• Provide general information to clients regarding clinic policies, services, and resources
• Ensure that patient confidentiality is always maintained per HIPAA guidelines
• Support management with clerical tasks such as filing, photocopying, and data entry
• Assist with special projects and other duties as needed including back-up for other staff.
• Participation in skill enhancement activities.

Why Choose RiverValley?

RiverValley is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer

Qualifications: Education and Experience:

• High school diploma/GED
• Familiarity with mental health services preferred

Knowledge and Skills:

• Good knowledge of general office practice and business English
• Excellent organizational, multitasking, and time management skills
• Strong proficiency in office software (experience with electronic health record systems preferred)
• Strong customer service skills
• Ability to type at the rate of no less than 40 words per minute.
• Compassionate and empathetic demeanor, with a commitment to maintaining a positive, respectful, and professional atmosphere.