Clinic Operations Coordinator - Front Desk & Patient Flow

BayCare Health System; Tampa (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match and annual contribution

Yearly performance appraisals and team

bonus

Community discounts

Job summary

BayCare Health System in Tampa, FL is seeking a Hospital Clinical Coordinator to support the site manager with scheduling, front and back-office operations, and patient flow. You will train staff, oversee EMR tasks, and help ensure smooth daily clinic functions.

The role emphasizes strong customer service, administrative accuracy, and the ability to work independently within a team. A typical schedule is Monday–Friday with standard clinic hours, in a multi-specialty clinic setting.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of experience in a healthcare delivery setting.
• Strong customer service and communication skills.

Responsibilities

• Assist Site Manager with scheduling, work assignments and front/back-office oversight of patient appointments, conferences, meetings, seminars, insurance billing, daily deposits, and patient flow.
• Provide training and evaluation of front and back-office staff; maintain a professional office atmosphere.
• Handle front desk duties related to Practice Management and EMR Systems as needed; back up front office as necessary.
• Develop workflow processes to increase efficiency and reduce errors; maintain Site Playbook; ensure compliance with clinic protocols and regulations.
• Monitor productivity; delegate tasks; de-escalate patient issues; train new and existing team members.

Skills

Clinical skills

Administrative skills

Teamwork

Customer service

Critical thinking

Equipment maintenance

Organizational skills

Time management

Computer skills

Medical terminology

Written communication

Verbal communication

Education

High School Diploma or equivalent

Job description

BayCare Health System in Tampa, FL is seeking a Hospital Clinical Coordinator to support the site manager with scheduling, front and back-office operations, and patient flow. You will train staff, oversee EMR tasks, and help ensure smooth daily clinic functions.

The role emphasizes strong customer service, administrative accuracy, and the ability to work independently within a team. A typical schedule is Monday–Friday with standard clinic hours, in a multi-specialty clinic setting.