Clinic Operations Coordinator - Front Desk & EHR

Community Memorial Hospital; Village of Hamilton (NY); On-site; USD 34,000 - 41,000; Full time

Job summary

Community Memorial Hospital is seeking a senior administrative professional to oversee personnel logistics, front-desk and clinical workflows, and inventory within budgetary controls. You will support the Clinic Director and help optimize EHR queues to maintain patient flow and revenue integrity.

The role requires 3–5 years in a medical office setting, strong communication skills, and proficiency with medical office software and MS Office Suite. Prior multi-specialty experience is preferred.

Qualifications

• Minimum 3–5 years of experience in a medical office environment.
• Experience in senior administrative or coordinator roles.
• Proficient in medical office software and MS Office Suite.
• Strong professional communication skills.

Responsibilities

• Manage day-to-day personnel logistics, including coordinating immediate coverage for staff call-outs and PTO schedules, and optimizing front-desk and clinical workflows.
• Audit daily clinic administrative queues to ensure procedures are followed and dependencies and support of other departments are actively managed.
• Assist the Director by gathering documentation and tracking items for personnel management (new staff orientation and performance evaluations).
• Oversee clinic inventory, medical/office supply ordering, and vendor deliveries within the budget set by the Director.
• Serve as frontline extension of the Clinic Director, executing directives and aligning workflows with leadership goals.
• Support monitoring of daily EHR administrative queues and check-in/check-out flows to support patient volume and revenue integrity.

Skills

Medical office software

MS Office Suite

Education

High School or better

Job description

Community Memorial Hospital is seeking a senior administrative professional to oversee personnel logistics, front-desk and clinical workflows, and inventory within budgetary controls. You will support the Clinic Director and help optimize EHR queues to maintain patient flow and revenue integrity.

The role requires 3–5 years in a medical office setting, strong communication skills, and proficiency with medical office software and MS Office Suite. Prior multi-specialty experience is preferred.