Clinic Operations Coordinator — Flexible Hours

Rallyday Partners; Warren (RI); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Disability and life insurance

Fitness & Wellness program

Paid holidays and paid time off

Flexible work hours

Community volunteer opportunities

Job summary

Highbar Physical Therapy is seeking a Site Coordinator to join our collaborative outpatient clinics across New England. This role supports daily administration, scheduling, and coordination under the Clinic Director.

You’ll train staff, manage authorizations, collect co-pays, monitor metrics, and ensure outstanding patient experiences. This is a full-time, immediate need with competitive benefits.

Join a growing team committed to high standards of musculoskeletal care and community service.

Qualifications

• High school diploma or GED.
• Two to three years of related experience and/or training.
• Associate degree in healthcare administration or a related field preferred.

Responsibilities

• Trains and onboards PCCs and Exercise Specialists on administrative tasks.
• Coordinates and schedules staff to ensure adequate administrative support.
• Implements recommendations to improve clinic efficiency.
• Manages daily service excellence, facilities, IT issues, and patient experience.
• Monitors cancellations, no-shows, visits, and authorization metrics.
• Interfaces with insurance to obtain authorizations and track approvals.
• Collects co-payments and documents transactions.
• Maintains patient appointment scheduling and records in the medical system.

Skills

Administrative tasks

Scheduling

Customer service

Billing & collections

Education

Associate degree in healthcare administration

Tools

Medical records system

Job description

Highbar Physical Therapy is seeking a Site Coordinator to join our collaborative outpatient clinics across New England. This role supports daily administration, scheduling, and coordination under the Clinic Director.

You’ll train staff, manage authorizations, collect co-pays, monitor metrics, and ensure outstanding patient experiences. This is a full-time, immediate need with competitive benefits.

Join a growing team committed to high standards of musculoskeletal care and community service.