Clinic Operations Coordinator

St. Joseph's/Candler; Hilton Head Island (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

St. Joseph's/Candler is seeking an Office Coordinator to provide secretarial support to clinical staff. You will manage patient scheduling, collect co-pays and required documentation, and obtain pre-certifications as needed by insurers.

You will answer phones, screen calls, and relay messages to the appropriate staff. The role emphasizes accurate verification of patient demographics and insurance data for claims, coordinating communications, and maintaining the clinical schedule to ensure smooth

Qualifications

• Verification of patient demographics and insurance information for claims.
• Ability to scan and attach documents for claim processing.
• Strong organizational and communication skills.

Responsibilities

• Secretarial support to clinical staff; coordinates patient scheduling.
• Answer telephone, screen and route callers, relay messages.
• Collect co-payments and required documentation for visits.
• Obtain pre-certification as required by insurers/ managed care providers.
• Coordinate communications to ensure messages reach the appropriate staff.
• Schedule clinic visits, referrals, diagnostics; maintain clinical schedule.
• Review daily authorization status with insurance representatives.
• Process mail/packages; deliver documents by deadline.
• Update electronic authorization system with current status.

Education

High School Diploma - Preferred

Job description

St. Joseph's/Candler is seeking an Office Coordinator to provide secretarial support to clinical staff. You will manage patient scheduling, collect co-pays and required documentation, and obtain pre-certifications as needed by insurers.

You will answer phones, screen calls, and relay messages to the appropriate staff. The role emphasizes accurate verification of patient demographics and insurance data for claims, coordinating communications, and maintaining the clinical schedule to ensure smooth