Clinic Operations Coordinator

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 42,000 - 58,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an Administrative and Clinic Support Associate to ensure efficient daily office operations and high-quality patient care. You will coordinate patient appointment scheduling, maintain provider and resource calendars, and collaborate with clinical teams to keep information and resources ready for visits.

The role requires at least one year in an administrative or office-management setting (physician office preferred) and a high school diploma; a

Qualifications

• One year of experience in administrative or office management role (physician office clinic setting preferred).
• Bachelor’s degree in Business, Healthcare, or related field preferred.
• High school diploma or equivalent.

Responsibilities

• Serves as the primary contact for patient appointment scheduling and may collaborate with centralized scheduling teams.
• Maintains provider and resource schedules using Epic and system tools; oversees scheduling disruptions as needed.
• Works to meet department and patient access goals and metrics.
• Coordinates with clinical teams to ensure information and resources are available for patient visits.
• Responds to Epic InBasket messages, emails, and phone calls related to scheduling and patient access.
• Optimizes schedule utilization by monitoring recall lists, referrals, and waitlists.
• Performs general administrative duties: correspondence, filing, photocopying, and meeting coordination.
• May assist with payroll, timekeeping, HR paperwork, and database maintenance.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Interpersonal skills

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree in Business, Healthcare, or related field (preferred)

Tools

Epic

InBasket

Job description

Children’s Healthcare of Atlanta is seeking an Administrative and Clinic Support Associate to ensure efficient daily office operations and high-quality patient care. You will coordinate patient appointment scheduling, maintain provider and resource calendars, and collaborate with clinical teams to keep information and resources ready for visits.

The role requires at least one year in an administrative or office-management setting (physician office preferred) and a high school diploma; a