Clinic Operations Assistant, Advanced (GS-06)

US-Department-of-Veterans-Affair; Burlington (VT); In loco; USD 52.000 - 68.000; Tempo pieno

Descrizione del lavoro

US Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) at the Burlington Lakeside VA Clinic in Burlington, VT. The role supports patient access by scheduling high volumes of appointments and coordinating across multiple clinicians and departments.

The selected candidate will communicate with patients, families, and staff to ensure smooth operations, maintain accurate records, and uphold service standards in a hospital/clinic setting.

Competenze

• High school diploma, GED, or equivalent certificate.
• Experience is not required for this position.
• Proficient English in speaking and writing for direct patient care roles.

Mansioni

• Assist with scheduling a high volume of appointments.
• Coordinate care across clinicians and departments to ensure timely patient access.
• Communicate effectively with patients, families, and staff to resolve issues.

Conoscenze

Team collaboration

Prioritization

Excellent communication

Customer service

Interdisciplinary coordination

Medical terminology knowledge

Formazione

High school diploma/GED

Strumenti

Clinic scheduling software

Descrizione del lavoro

US Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) at the Burlington Lakeside VA Clinic in Burlington, VT. The role supports patient access by scheduling high volumes of appointments and coordinating across multiple clinicians and departments.

The selected candidate will communicate with patients, families, and staff to ensure smooth operations, maintain accurate records, and uphold service standards in a hospital/clinic setting.