Clinic Office Manager

Compleat Kidz; North Carolina; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full benefits including 401k match

Job summary

Compleat Kidz, a network of pediatric clinics, seeks an Office Manager to oversee day-to-day operations of the clinic and supervise staff.

You will ensure open hours, schedule staff, manage payroll input, and create Excel reports to measure financial performance. Knowledge of EMR and billing systems, HIPAA, and patient scheduling is required.

This full-time role offers benefits including a 401k match and opportunities to contribute to a growing care network.

Qualifications

• Undergraduate degree or equivalent with at least 2 years of management experience.
• Familiarity with medical billing, coding, and basic medical terminology.
• Proficient with EMR, scheduling, and practice management systems.
• Experience with HIPAA, medical coding, bloodborne pathogens, and clinical procedures.

Responsibilities

• Ensure clinic is open and staffed during hours and events, with safe, clean facilities.
• Ensure staff comply with company policies and values.
• Develop monthly staff schedules and review timecards for payroll input.
• Create Excel reports to measure financial performance of the rehab center.
• Resolve billing holds, refunds, and accounting corrections.
• Interact with customers, review feedback, and address service issues.

Skills

Operations management

Customer service

Scheduling

Education

Undergraduate degree or equivalent

Tools

EMR systems

Billing systems

Practice management software

Job description

Who We Are

We are a fast-growing network of pediatric clinics, and we need a motivated person who can check the following boxes:

• "They run a tight ship" describes you to a T.
• They could do a reality TV show about your organization skills.

About the Job

The Office Manager is responsible for day-to-day operations of the clinic. Coordinates and supervises operation and duties of clinic staff.

Responsibilities

• Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean
• Assure employees conformity to the Company corporate values, policies and procedures
• Develop monthly staff schedule, review timecards, and provide input to payroll calculation
• Create reports in Excel to allow management to measure financial performance of rehab center
• Resolves and approves billing holds, financial refunds and accounting corrections
• Interact with customers, review customer feedback, and address customer service issues.

Requirements

• Undergraduate degree or equivalent and minimum of two years management experience, preferably in a pediatric outpatient physical rehabilitation setting
• Familiarity with medical billing systems, medical coding, and basic medical terminology
• Proficient with use of Electronic Medical Records/Patient Scheduling/Practice Management systems
• Experience in HIPAA, medical coding, blood borne pathogens, emergency procedures, and other clinical/administrative issues

Benefits (Full-Time Employees)

• Full benefits including 401k match

Physical Demands

Typical office stuff. Sitting. standing, walking. Using standard office equipment, looking at computer or mobile device screens. Nothing out of the ordinary.

Disclaimer

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Compleat Kidz is an Equal Employment Opportunity Employer that values and encourages diversity.