Clinic Office Coordinator & Front Desk Lead

Talentify; Moorhead (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

Talentify is seeking a friendly receptionist to be the first point of contact for clients. You will greet visitors, manage calls, schedule appointments, and support clinical staff in a welcoming, professional environment.

You will open and close the office, maintain confidentiality, and monitor waiting areas for safety. The ideal candidate has strong communication, organization, and multitasking abilities and can handle challenging situations with professionalism.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Excellent communication and interpersonal skills are required.
• Experience in medical records is preferred.
• Ability to handle difficult situations professionally and maintain confidentiality.

Responsibilities

• Greet clients on arrival and check them in.
• Manage telephone calls and client scheduling.
• Perform filing, general typing, and mail handling.
• Track missed or late/cancelled appointments and support clinicians.
• Open and close the office, manage equipment, and ensure a tidy waiting area.
• Maintain patient confidentiality and assist with privacy practices.
• Monitor waiting areas for hazards and assist in emergency steps as needed.

Skills

Communication

Interpersonal skills

Time management

Organization

Multitasking

Professionalism

Phone etiquette

Confidentiality

Education

High school diploma or equivalent

Post-secondary education or admin support experience preferred

Tools

Word processing

Spreadsheet

Job description

Talentify is seeking a friendly receptionist to be the first point of contact for clients. You will greet visitors, manage calls, schedule appointments, and support clinical staff in a welcoming, professional environment.

You will open and close the office, maintain confidentiality, and monitor waiting areas for safety. The ideal candidate has strong communication, organization, and multitasking abilities and can handle challenging situations with professionalism.