Clinic Front Desk & Scheduling Coordinator

Lever, Inc.; Town of Sun Prairie (WI); On-site; USD 33,000 - 37,000; Full time

Job summary

Lever, Inc. is seeking a Front Office Assistant on a temporary basis to serve as the first point of contact for clients and visitors. The role provides administrative support to clinical and management teams, ensuring accurate records and compliant front desk operations.

Responsibilities include greeting clients, scheduling, account and billing support, and maintaining confidential medical records. The position emphasizes HIPAA compliance and a welcoming, organized reception area.

Qualifications

• Proficient in Microsoft Office applications and able to learn EHR systems quickly.
• Excellent customer service, telephone etiquette, multitasking, organization, and time management skills.
• Sensitivity to the needs of persons with disabilities.

Responsibilities

• Greet and check in clients, complete registration, and provide exceptional customer service.
• Answer and direct telephone calls, monitor voicemail and emails, and take accurate messages.
• Verify and update client demographic, insurance, and financial information at each visit.

Skills

Customer service

Microsoft Office

Multitasking

Organizational skills

Time management

HIPAA familiarity

Tools

Microsoft Office Suite

Electronic Health Record (EHR) systems

Job description

Lever, Inc. is seeking a Front Office Assistant on a temporary basis to serve as the first point of contact for clients and visitors. The role provides administrative support to clinical and management teams, ensuring accurate records and compliant front desk operations.

Responsibilities include greeting clients, scheduling, account and billing support, and maintaining confidential medical records. The position emphasizes HIPAA compliance and a welcoming, organized reception area.