Clinic Office Associate

University of Nebraska–Lincoln; Lincoln (NE); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive insurance options

Scholarship programs

Robust retirement plans

Job summary

University of Nebraska-Lincoln is seeking a Clinic Office Associate to support billing, credentialing, and office operations in the Barkley Speech Language Hearing Clinic. You will assist audiology and speech-language pathology teams, ensure HIPAA compliance, and help maintain EMR and regulatory standards.

This full-time position is based on UNL's East Campus in Lincoln, NE, and offers comprehensive benefits and a dynamic healthcare environment focused on high-quality patient care.

Qualifications

• Associate’s degree in healthcare administration, business management or related field and one year of experience in healthcare or clinic operations.
• High school diploma or equivalency plus three years of experience in healthcare or clinic operations.
• Proficiency in electronic health record systems and Microsoft Office Suite.
• Knowledge of healthcare reimbursement including Medicare, Medicaid and commercial insurance.
• Excellent organization and problem-solving abilities.
• Ability to work independently and prioritize tasks.

Responsibilities

• Provide support for billing staff including billing, coding, and insurance claims processing.
• Verify hearing aid insurance benefits.
• Monitor healthcare regulations, coding guidelines, and insurance policies.
• Oversee provider credentialing with insurance networks.
• Maintain certifications and records for HIPAA compliance.
• Oversee EMR updates and reporting.

Skills

Billing

Organization

Problem-solving

Independent work

Attention to detail

Communication

Education

Associate’s degree in healthcare administration, business management or related field

High school diploma or equivalent with 3 years of healthcare operations experience

Tools

EHR systems

Microsoft Office

Insurance billing software

Credentialing systems

Job description

University of Nebraska-Lincoln Employment Website

Please see Special Instructions for more details.

Position Information

Position Information

EEO Statement

Working Title

Working Title Clinic Office Associate

Department

Department Special Ed & Communic Disorders-1049

Requisition Number

Requisition Number S_260733

Posting Open Date

Posting Open Date 09/10/2026

Application Review Date: (To ensure consideration, please submit all application materials before review date)

Application Review Date: (To ensure consideration, please submit all application materials before review date) 09/17/2026

Posting Close Date

Open Until Filled Yes

Description of Work

The Barkley Speech Language Hearing Clinic in the Department of Special Education and Communication Disorders is seeking applications for a Clinic Office Associate.
This full-time position includes responsibilities to support existing office staff, audiology, and speech-language pathology practitioners as they provide hearing and speech-related services to clients of all ages. Position supports efficient operations of the clinic ensuring high-quality patient care, smooth workflow, and adherence to regulatory standards.

As a Clinic Office Associate, you will:

• Provide support for billing specialist including billing, coding, and insurance claims processing
• Verify hearing aid insurance benefits
• Monitor healthcare regulations, such as regulatory requirements, coding guidelines, and insurance policies
• Oversees provider credentialing with insurance networks
• Maintain certifications and records for compliance, including HIPAA
• Oversee Electronic Medical Record ( EMR ) updates and reports
• Review monthly accounts receivable reports for verification
• Assist in the development and implementation of clinic policies and procedures
• Provide backup support for clinic staff as needed including managing inventory and purchasing supplies, submitting electronic claims to insurance networks, and following up on unpaid claims and denials

We are looking for talented individuals like you to join our team and make a difference! Become a member of a vibrant department https://cehs.unl.edu/secd/home/ This position is located on UNL’s East Campus in Lincoln, NE. In the UNL system, this position is categorized as an Office Associate.

About Us

At the University of Nebraska–Lincoln, we’re proud to be consistently recognized by Forbes as a top employer and certified as a Family Friendly Workplace. We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace; it’s a place to build your career and make a meaningful impact in Nebraska.

When you join our team as a full-time, regular staff member, you’ll enjoy:

• Generous paid time off including vacation, sick leave, parental leave, and holidays
• Comprehensive insurance options including medical, dental, vision, and life coverage
• Employee and dependent scholarship programs to pursue higher education
• Robust retirement plans with university match

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://go.unl.edu/nondiscrimination

Minimum Required Qualifications

• Associate’s degree in healthcare administration, business management or related field and one (1) year of experience in healthcare or clinic operations; OR
• High school diploma or equivalency plus three (3) years of experience in healthcare or clinic operations. Equivalent education/experience considered.
• Proficiency in electronic health record systems and Microsoft Office Suite.
• Knowledge of healthcare reimbursement including Medicare, Medicaid and commercial insurance.
• Excellent organization and problem-solving abilities.
• Ability to work independently and prioritize tasks.

Preferred Qualifications

The following qualifications are preferred but not required:

• Bachelor’s degree in healthcare administration, business management or related field.
• Experience with healthcare billing and coding.
• Provider credentialing experience.
• Knowledge of rehabilitation reimbursement mechanisms (OT, PT, ST).

Pre-Placement Driving Record Review Required

Pre-Placement Driving Record Review Required No

Physical Required

Physical Required No

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.

Criminal History Background Check Required

Criminal History Background Check Required Yes

For questions or accommodations related to this position contact

Kelly Pritchett, Director of Clinical Operations
Email: [e-mail]

Job Type

Job Type Full-Time

Work Location (City, State) Lincoln, NE

Position funded by grant or other form of temporary funding? No

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Provide a statement about how you schedule your time, set priorities, and handle doing several tasks at the same time (Open Ended Question)
• * Share your approach to collaborative work. (Open Ended Question)
• * Please provide a statement on your experience and commitment to equity, diversity and inclusion. (Open Ended Question)
• * List various software programs you are familiar with (word processing, spreadsheets, databases, etc.) and indicate your proficiency level with each (beginner, immediate, advanced). (Open Ended Question)
• * Why is this position a good fit for you personally and professionally? (Open Ended Question)
• * Please describe your experience with managing clinic office workflow, including the number of years of experience. (Open Ended Question)
• * Please describe your experience with HIPAA compliance. (Open Ended Question)
• * Please describe your experience with insurance billing, coding, and reimbursement, including Medicare, Medicaid, and commercial insurance plans including verifying benefits and monitoring insurance regulations. Provide enough specifics for the reviewer to judge your experience and knowledge level. (Open Ended Question)
• * Please detail your experience in healthcare or clinic operations, including years of experience. (Open Ended Question)
• * Please detail your proficiency in electronic health records (HER) and Microsoft Office Suite. (Open Ended Question)