Clinic Office Associate

University of Nebraska-Lincoln; Lincoln (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

University of Nebraska-Lincoln’s Barkley Speech Language Hearing Clinic in the Department of Special Education and Communication Disorders is seeking a Clinic Office Associate. This full‑time position supports billing, credentialing, and EMR operations to keep patient care smooth.

Located on UNL's East Campus in Lincoln, NE, the role emphasizes HIPAA compliance, insurance processing, and collaboration with audiology and speech-language pathology teams to ensure high‑quality services for clients

Qualifications

• Associate's degree in healthcare administration, business management or related field OR high school diploma with 3 years in healthcare/clinic operations.
• Proficiency in electronic health record systems and Microsoft Office Suite.
• Knowledge of healthcare reimbursement including Medicare, Medicaid and commercial insurance.
• Excellent organization and problem-solving abilities.
• Ability to work independently and prioritize tasks.

Responsibilities

• Provide support for billing, coding, and insurance claims processing.
• Verify hearing aid insurance benefits.
• Monitor healthcare regulations, coding guidelines, and insurance policies.
• Oversee provider credentialing with insurance networks.
• Maintain certifications and records for HIPAA compliance.
• Oversee EMR updates and reports.
• Perform chart audits.
• Review monthly accounts receivable reports for verification.
• Assist in the development and implementation of clinic policies and procedures.
• Provide backup support for clinic staff, including inventory management, purchasing supplies, submitting electronic claims, and following up on unpaid claims and denials.

Skills

Electronic health records

Microsoft Office

Healthcare reimbursement knowledge

Organization

Problem-solving

Independent work

Prioritization

Education

Associate's degree in healthcare administration

High school diploma + 3 years healthcare/clinic ops

Tools

EMR systems

Microsoft Office

Job description

Working Title

Clinic Office Associate

Department

Special Ed & Communic Disorders-1049

Description Of Work

The Barkley Speech Language Hearing Clinic in the Department of Special Education and Communication Disorders is seeking applications for a Clinic Office Associate. This full-time position includes responsibilities to support existing office staff, audiology, and speech-language pathology practitioners as they provide hearing and speech-related services to clients of all ages. Position supports efficient operations of the clinic ensuring high-quality patient care, smooth workflow, and adherence to regulatory standards.

As a Clinic Office Associate, you will:

• Provide support for billing specialist including billing, coding, and insurance claims processing
• Verify hearing aid insurance benefits
• Monitor healthcare regulations, such as regulatory requirements, coding guidelines, and insurance policies
• Oversees provider credentialing with insurance networks
• Maintain certifications and records for compliance, including HIPAA
• Oversee Electronic Medical Record ( EMR ) updates and reports
• Perform chart audits
• Review monthly accounts receivable reports for verification
• Assist in the development and implementation of clinic policies and procedures
• Provide backup support for clinic staff as needed including managing inventory and purchasing supplies, submitting electronic claims to insurance networks, and following up on unpaid claims and denials

We are looking for talented individuals like you to join our team and make a difference! Become a member of a vibrant department https://cehs.unl.edu/secd/home/

This position is located on UNL's East Campus in Lincoln, NE. In the UNL system, this position is categorized as an Office Associate.

About Us

At the University of Nebraska-Lincoln, we're proud to be consistently recognized by Forbes as a top employer and certified as a Family Friendly Workplace. We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn't just a workplace; it's a place to build your career and make a meaningful impact in Nebraska.

When you join our team as a full-time, regular staff member, you'll enjoy:

• Generous paid time off including vacation, sick leave, parental leave, and holidays
• Comprehensive insurance options including medical, dental, vision, and life coverage
• Employee and dependent scholarship programs to pursue higher education
• Robust retirement plans with university match

Learn more about UNL benefits and your total compensation at: https://go.unl.edu/aboutus

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://go.unl.edu/nondiscrimination

Minimum Required Qualifications

• Associate's degree in healthcare administration, business management or related field and one (1) year of experience in healthcare or clinic operations; OR
• High school diploma or equivalency plus three (3) years of experience in healthcare or clinic operations. Equivalent education/experience considered.
• Proficiency in electronic health record systems and Microsoft Office Suite.
• Knowledge of healthcare reimbursement including Medicare, Medicaid and commercial insurance.
• Excellent organization and problem-solving abilities.
• Ability to work independently and prioritize tasks.

Preferred Qualifications

• Bachelor's degree in healthcare administration, business management or related field.
• Experience with healthcare billing and coding.
• Provider credentialing experience.
• Knowledge of rehabilitation reimbursement mechanisms (OT, PT, ST).

Posted Salary

$19.33/hr minimum