Clinic Office Assistant: Reception, Billing & Admin Support

10 Sarah Bush Lincoln Health Center; Martinsville (VA); On-site; USD 17,000 - 27,000; Full time

Job summary

Sarah Bush Lincoln Health Center in Martinsville, VA is seeking a full-time Office Assistant to manage appointment processing, reception, and encounter management for in-person visits and phone contacts. Responsibilities include patient check-in/out, processing payments and charges, cash drawer reconciliation, greeting visitors, and supporting clerical tasks under supervision.

Compensation starts at $17.79–$27.57 per hour, based on experience; full-time 40 hours/week.

Qualifications

• High School Diploma is required.
• Experience with clerical tasks and payments is preferred.
• Strong communication and cash-handling skills are important.

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Skills

Customer service

Reception

Appointment scheduling

Education

High School Diploma

Job description

Sarah Bush Lincoln Health Center in Martinsville, VA is seeking a full-time Office Assistant to manage appointment processing, reception, and encounter management for in-person visits and phone contacts. Responsibilities include patient check-in/out, processing payments and charges, cash drawer reconciliation, greeting visitors, and supporting clerical tasks under supervision.

Compensation starts at $17.79–$27.57 per hour, based on experience; full-time 40 hours/week.